Loss of leads and poor customer service We are a vehicle dealer, and were promised a price per month. 1. They did not honor that price and charged us the amount that we did not agree on, also to mention we never got payment confirmation. 2. They are very difficult to get ahold of, at first they talk you through everything, then when I tried to contact all three of the people I was speaking to, via email as well as direct phone to ask questions and get help regarding many concerns, I could not get ahold of anyone and when I did, I never got direct answers from any of them. 3. I asked three times for a receipt of the charges they charged my card for, which I never got confirmation/receipt of, and had to call back many times just to try and get a receipt, as well as request for refund which they claimed I was going to get an email for as well. Still have not got either four tries later. 4. This caused not only delays in our business as well as loss of customers, but is very stressful when you cannot even get a receipt and a call and/or email back. 5. This software actually made our leads go down significantly.

We are very satisfied with this app We are very satisfied with this app, it's very helpful to get more visibility of our inventory. We would recommend them 100%. Customer Service is outstanding, Joe was very helpful walking us through it.

This company is essentially a scam This company is essentially a scam. They make big promises to get the sale but their delivery is beyond inadequate. In 2 weeks, I went through 3 different support people. Each one had no idea how to correct their errors. What they said was automated was actually a manual update done by a person. So if that person doesn't know what they are doing, the results are junk (as they were in my case). After about 20 emails and 5 phone calls to try to get them to make their software do even half of what they promised I canceled the contract.

Customer service Great Customer service! When I needed to talk to someone about an issue I had they were available. They resolved the issue & I appreciate that!

Representative was very attentive and… Representative was very attentive and paid close attention to detail . We are excited to be part of V12 that posts to facebook and will save us allot of time