Kauneonga
USBerkshire Receptionists - a Trusted Partner Berkshire Receptionists is a trusted and respected partner. Their leadership team has shared valuable feedback and recommendations as they scale the power of the Kauneonga Liberty app within their business. Their virtual receptionists are a pleasure to work with and their experience in their industry spans almost a century. They are expert relationship builders who genuinely care about building trust. We totally recommend Berkshire Receptionists!
Dale
USYou don't send invoice out in a timely… You don't send invoice out in a timely manner!! The girls in the office in Pittsfield are great. But the billing department is dropping the ball.. falling asleep at the switch.. this is an on going thing.
Karey Or Mike
USWait time has been an issue with… Wait time has been an issue with customers as they have complained to the office they call and can't get through is on hold for 20-25min and customers end up calling our home instead of sitting on hold. This would be only thing that would suggest that recurring issue.
M Lee, Administrator
USOutstanding answering service for clinical practice Berkshire Receptionists has provided on-call coverage for our surgical specialty practice for over 10 years. The team is consistently polite to patients, always ensures that calls are handled according to practice protocols and goes out of their way to make sure clinicians are well informed. Outstanding service!
Kim, Northampton A Pediatrics
USChange to Berkshire NOW!! The transition to Berkshire was so easy. We held multiple meetings with Jessica, Linda and Terry and they made it a seamless transition! They have great customer service and always willing to help our staff or managers with questions, reports, or anything you need.