Customer service is... Customer service is 10/10. Everytime I called in, they knew me by name. Idk if it's because I called so much but their team always took the time to answer my questions and walk me through how everything works.

Been Waiting Weeks On Refund! Been waiting on my refund for several weeks. All they will do is tell me that I am in que with billing. I requested a more specific answer when it still had not arrived but they will NOT give me one. Told me I just had to wait and be patient. I think waiting several weeks IS being patient. My contract was for 6 months and there were no sells AT ALL. Only one product was ever put into the store. It was listed at 5 dollars above competitors. Amazon itself even wrote to me pointing that out. Wow! 9000 dollars I paid these people and I absolutely will be getting an attorney, if I still don't have my money back by the end of the week. I trusted this company because of a famous shark from Shark Tank enforcing it. I could not imagine him to be involved with anything not trustworthy and he gave it a big endorsement. It's possible that this company grew too fast and couldn't handle it but that's not "my" problem. They should honor the refund promised in a timely manor. I did receive an email stating the cancellation of my contract was accepted and that they had sent the request to billing where I was in que but that's where the story ends and that was weeks ago.

Total Scam and FAKE positive reviews… Total Scam and all the positive reviews are fake. They take your money put a couple dozen products on amazon and nothing else. If you call/msg/email customer service they will always give you the same answer. That this is normal and be patient....6-months later still nothing. The only people you can speak with are customer service operators who know nothing, but will pass on your concerns. Now they will get my review deleted by asking for my personal information.

This is my 4th ecom store... This is my 4th ecom store. I've made 6 figures online and this is one of the legit companies out there. The biggest value prop is that I got to sell products that aren't saturated, got my own product listings, and their fulfillment was top notch. Same day shipping and very low order defect rates which is really important. Avg profit is about 43% for me which is excellent since the sales volume is high. When this is done right like they do it, it's really profitable. Big thank you to Jacob for giving me white glove service.

When I first signed up... When I first signed up, my expectations were minimal because I was burned in the past by another company, but I can really say that Why Unified over delivered. For perspective, I chose the general store with Amazon Prime. The investment was pretty low because I didn't need to spend thousands to buy inventory and I could start as small as I wanted a grow. The other company I was burned by wanted like $30K up front so it was night and day of a difference. The inventory sells out pretty quick so as it did, I just increased my inventory using the profits that I made. If this helps anyone reading, my suggestion would be to start with Amazon Prime. Don't do any other than the general one because it gives you more diversity in products than being locked up in one niche, this was my biggest debate when signing up.