Aziza Howard
GBThe quality of their products is top notch The quality of their products is top-notch and they always go above and beyond to ensure customer satisfaction. I am always happy with my purchases and I will continue to be a loyal customer. I highly recommend RPGSHOW for anyone looking for high-quality hair products and exceptional customer service. Their attention to detail and dedication to their customers truly sets them apart from other businesses.
customer
GBI wish I could give RPGShow's wig… I wish I could give RPGShow's wig "sofiathewigstylist003" a zero-star rating for the horrendous experience I've had with it. I ordered what was described as a stunning Caramel blonde wig for my wedding, only to receive a dismal gray mess. Immediately upon its arrival, I noticed the stark difference between what was advertised and what I received. The brown roots are not the same, The dye job far from blonde. I contacted their customer support within 20 minutes of delivery, as per their return policy, requesting a return label and a refund. Little did I know that this would be the start of a frustrating ordeal. Despite sending no less than seven emails pleading for resolution, I received nothing but radio silence from RPGShow when they acknowledge their incompetence and say they'll send a return label. Mind you, this is the second time in the past couple months going through a headache with their beyond unethical goons. I have resorted to opening PayPal disputes (that's how I got my money back a couple months ago, and what I have to do now). RPGShow's attempt to coerce me into paying for return shipping, despite their policy clearly stating otherwise for cases reported within 7 days, is utterly reprehensible. It's beyond distasteful; it's downright disgusting. This isn't my first rodeo with RPGShow. In the past, I've tolerated their inaccuracies, often resorting to dyeing or tweaking their wigs to salvage some semblance of value. But enough is enough. I refuse to be taken advantage of any longer. I've spent $638 on a product that is a far cry from what was advertised, and I request a full refund already.
Phillips Zainab
GBI had an ordinarie expereince with… I had an ordinarie expereince with RPGShow. It was almost good. The products were okay to use. The website was easy to use and was pretty straight forward. No compalints there. The custume service also was helpful when I needed assistance. So all in all pretty satisfied with my expereince there. However, sthg I did not appreciate was the delivery time. It was too long. Not sure why it took so much time for them to deliver. Other than that, everything else was just fine.
Nicole Chapman
AUWig was excellent quality Wig was excellent quality! The lace blends so well it’s crazy. I just can’t believe how real it looks. I’ll definitely order another wig from RPGSHOW. Also the customer service was really good, they kept me informed every step of the way and afterwards made sure I was satisfied with my purchase.
Cherlyn Robinson
GBCan't reach customer service I ordered a wig from lifestyle.rpgshow.com and have not received the tracking number for my order. I have emailed for information - no response. The customer service # listed on their website is disconnected. I've tried the customer service number on the RPGSHOW. COM website and it rings, then disconnects. Plus I can no longer access my account. If by some miracle the wig gets delivered, I will never order from them again. There's no excuse for non-communication!