Trish Colombo
GBTapjoy support got back to me quickly Tapjoy support got back to me quickly. The support tech was positive and accommodating to my needs. I do wish you had an easier "start" process. I had mentioned my issue, included a picture to verify my achievement, and said I had not paid anything for the award. Yet, I got asked to provide a pic and later asked if I paid money! So why not handle all three questions up front? Thanks for making the little hiccups resolve and game play continues! Have a great day!
Bill Waleryszak
GBGolf Clash earned Diamonds mistakes. Made correct. 2 or 3 still won't receive or give me anything. I worked hard & made sure it was downloaded 1st & loaded game đŸ’¯% Correctly every time. Honestly just started playing the game golf Clash less than 3 months ago but fell in love with it and now it kind of feels like it's a little different from when I began other than that you guys have opened up to two out of four or five of the gem or diamond mistakes. I almost fully completed the Monopoly and also coin master, and also that's dreams I believe is the last one.
Thomas Elsom
GBFinally, a fast resolution This is the first time that I have received a reward that I had to request, in under a day. This is how it should be every time. Still has errors in the messages, such as the game I play being called something else, but hey, if it means getting the rewards quickly and correctly, then I will let that slide. Still not sure why I can get some rewards without having to request them, and others require interaction with Tapjoy CS though.
Felix Hutchins
GBQuick and helpful customer care team Quick and helpful customer care team. However a lot of the apps featured do not pay out automatically and require contact with the customer care team. This isn't a fault of Tapjoy but I hope they are following up with these developers who I imagine have got out of paying for a lot of gems.
Melinda
GBFast customer service Sam took over and was friendly and very responsive. She viewed my case/claim and took action as she saw fit. Very happy with the customer service so far, especially because I have a lot of contact with them.