Frustrating at first but issue resolved :) I was going to rate 4 stars due to frustration with support realizing the actual issue, but I get it, they get busy and have to work quickly. Once someone saw the attachments, the problem was fixed very quickly. The support staff are fast and friendly as always. Thank you Kylo for fixing the technical issues so that others can receive their help now :)

Quick and helpful customer care team Quick and helpful customer care team. However a lot of the apps featured do not pay out automatically and require contact with the customer care team. This isn't a fault of Tapjoy but I hope they are following up with these developers who I imagine have got out of paying for a lot of gems.

Many offers suddenly fail and do not… Many offers suddenly fail and do not reward even after you have done them, and support is completely unreliable. Continues to send you in an endless loop and waste your time. You would be better off talking to a brick wall to solve your problems

I wasn't awarded the correct rewards… I wasn't awarded the correct rewards for a purchase, I emailed the team and provided the relevant purchase information and was awarded the reward. Dealt with professionally and im happy Thanks

Tapjoy customer service is reliable Tapjoy customer service is reliable, responded in a timely manner, and solved each issue I’ve had with ease. I feel like I can safely say and share with you all that their offers really get your money’s worth. I will definitely be completely more offers from Tapjoy in the future! Thank you for giving me an easy experience with such professionalism.