Thomas Elsom
GBFinally, a fast resolution This is the first time that I have received a reward that I had to request, in under a day. This is how it should be every time. Still has errors in the messages, such as the game I play being called something else, but hey, if it means getting the rewards quickly and correctly, then I will let that slide. Still not sure why I can get some rewards without having to request them, and others require interaction with Tapjoy CS though.
Cindy Rogers
GBI had to send a lot of personal info I had to send a lot of personal info, and multiple screen shot to prove I made the purchase. And then wait days to get a resolution. It’s discouraging to used tapjoy with a purchase. I have used it in the past with no problem.
jg
GBHonestly it's not bad Honestly it's not bad but the inability to get new high reward games is lacking it's all the same it's quite sad 2 homescape 4 raid shadow legends all the same quests to level up ur game choices please the masses
John
GBConversation ID# 1884864 I contacted Tapjoy regarding missing rewards. their new system is garbage. I have more than 6 rewards missing currently on the game RAID Shadow Legends. they are making me submit each claim one by one and i can not submit a claim until the other one is finished. The worst part about this is that they now have a time-limit in place for how long you can submit a claim after the game is completed. Thus, I will be missing out on over 200k+ gems because of this time limit and their lack of completing a simple request to obtain my rewards. I have spent more than $200 USD to earn these rewards and now will not have the opportunity to receive them. The only way i can see TapJoy making this right is by granting me the rewards for this game since i will run out of time to make the proper claims... Highly disappointed with the turn around time of claims and the new time-limit put into place for how long i can make a claim..... they are stealing money from you and putting it into the pockets of large games without providing the proper payout...
Bill Waleryszak
GBGolf Clash earned Diamonds mistakes. Made correct. 2 or 3 still won't receive or give me anything. I worked hard & made sure it was downloaded 1st & loaded game 💯% Correctly every time. Honestly just started playing the game golf Clash less than 3 months ago but fell in love with it and now it kind of feels like it's a little different from when I began other than that you guys have opened up to two out of four or five of the gem or diamond mistakes. I almost fully completed the Monopoly and also coin master, and also that's dreams I believe is the last one.