Heather
GBTerrible customer service Terrible customer service! Have to do one reward ticket at a time when they dont reward it automatically as its supposed to. And to do this, you have to wait for them to close out the ticket for the last one. It will take me forever to 4 or 5 of them!
Nilgizmo
GBMany offers suddenly fail and do not… Many offers suddenly fail and do not reward even after you have done them, and support is completely unreliable. Continues to send you in an endless loop and waste your time. You would be better off talking to a brick wall to solve your problems
Black Dove
PLConversation ID: #1873100 Raid Shadow - I've completed 11 tasks on 13 so far and received rewards for 10. I still haven't gotten reward for buying Beginner Progress Pack a week ago. I don't understand where's the problem - I am eligible for this offer, the status is 'keep playing', got rewards for another 3 or 4 tasks after buying this bundle so still eligible, there's only one Beginner Progress Pack in the game so you can't go wrong about this. If that would be only about the wasted time, I would have let it go, but I spent money and didn't get what I payed for. I got one automated response from TJ support, wrote again and now just silence. Conversation ID: #1873100
Maurie Flores
GBTapjoy customer service is reliable Tapjoy customer service is reliable, responded in a timely manner, and solved each issue I’ve had with ease. I feel like I can safely say and share with you all that their offers really get your money’s worth. I will definitely be completely more offers from Tapjoy in the future! Thank you for giving me an easy experience with such professionalism.
Crystal Robinson
GBFrustrating at first but issue resolved :) I was going to rate 4 stars due to frustration with support realizing the actual issue, but I get it, they get busy and have to work quickly. Once someone saw the attachments, the problem was fixed very quickly. The support staff are fast and friendly as always. Thank you Kylo for fixing the technical issues so that others can receive their help now :)