Conversation ID# 1884864 I contacted Tapjoy regarding missing rewards. their new system is garbage. I have more than 6 rewards missing currently on the game RAID Shadow Legends. they are making me submit each claim one by one and i can not submit a claim until the other one is finished. The worst part about this is that they now have a time-limit in place for how long you can submit a claim after the game is completed. Thus, I will be missing out on over 200k+ gems because of this time limit and their lack of completing a simple request to obtain my rewards. I have spent more than $200 USD to earn these rewards and now will not have the opportunity to receive them. The only way i can see TapJoy making this right is by granting me the rewards for this game since i will run out of time to make the proper claims... Highly disappointed with the turn around time of claims and the new time-limit put into place for how long i can make a claim..... they are stealing money from you and putting it into the pockets of large games without providing the proper payout...

Honestly it's not bad Honestly it's not bad but the inability to get new high reward games is lacking it's all the same it's quite sad 2 homescape 4 raid shadow legends all the same quests to level up ur game choices please the masses

I wasn't awarded the correct rewards… I wasn't awarded the correct rewards for a purchase, I emailed the team and provided the relevant purchase information and was awarded the reward. Dealt with professionally and im happy Thanks

Had to contact customer support to… Had to contact customer support to solve an issue with rewards from gaming, and could not be more pleased with the communication, and how simple it was for me on my end. Thank you

Thank you tapjoy support team I had an issue with an app that after a week or so it just disappeared off my reward wall but had been working great. I reached out to tapjoy support curious because I still use the app in question and even though they didn't have enough information on it they still did everything they could to make it right. Quickly also great job team thank you