Had to contact customer support to… Had to contact customer support to solve an issue with rewards from gaming, and could not be more pleased with the communication, and how simple it was for me on my end. Thank you

I wasn't awarded the correct rewards… I wasn't awarded the correct rewards for a purchase, I emailed the team and provided the relevant purchase information and was awarded the reward. Dealt with professionally and im happy Thanks

Rewards not received The game is fine and challenging. I downloaded this game to receive rewards I could use for another game. The 1st 2 levels I completed rewards were issued promptly. After completing the 3rd reward level, no rewards received. Customer service was contacted and response received indicating that I had received the reward but I have not.

Many offers suddenly fail and do not… Many offers suddenly fail and do not reward even after you have done them, and support is completely unreliable. Continues to send you in an endless loop and waste your time. You would be better off talking to a brick wall to solve your problems

Quick and helpful customer care team Quick and helpful customer care team. However a lot of the apps featured do not pay out automatically and require contact with the customer care team. This isn't a fault of Tapjoy but I hope they are following up with these developers who I imagine have got out of paying for a lot of gems.