Trish Colombo
GBTapjoy support got back to me quickly Tapjoy support got back to me quickly. The support tech was positive and accommodating to my needs. I do wish you had an easier "start" process. I had mentioned my issue, included a picture to verify my achievement, and said I had not paid anything for the award. Yet, I got asked to provide a pic and later asked if I paid money! So why not handle all three questions up front? Thanks for making the little hiccups resolve and game play continues! Have a great day!
jg
GBHonestly it's not bad Honestly it's not bad but the inability to get new high reward games is lacking it's all the same it's quite sad 2 homescape 4 raid shadow legends all the same quests to level up ur game choices please the masses
Carol Gospodarski
GBRewards not received The game is fine and challenging. I downloaded this game to receive rewards I could use for another game. The 1st 2 levels I completed rewards were issued promptly. After completing the 3rd reward level, no rewards received. Customer service was contacted and response received indicating that I had received the reward but I have not.
Thomas Elsom
GBFinally, a fast resolution This is the first time that I have received a reward that I had to request, in under a day. This is how it should be every time. Still has errors in the messages, such as the game I play being called something else, but hey, if it means getting the rewards quickly and correctly, then I will let that slide. Still not sure why I can get some rewards without having to request them, and others require interaction with Tapjoy CS though.
Black Dove
PLConversation ID: #1873100 Raid Shadow - I've completed 11 tasks on 13 so far and received rewards for 10. I still haven't gotten reward for buying Beginner Progress Pack a week ago. I don't understand where's the problem - I am eligible for this offer, the status is 'keep playing', got rewards for another 3 or 4 tasks after buying this bundle so still eligible, there's only one Beginner Progress Pack in the game so you can't go wrong about this. If that would be only about the wasted time, I would have let it go, but I spent money and didn't get what I payed for. I got one automated response from TJ support, wrote again and now just silence. Conversation ID: #1873100