This company is fraud and customer… This company is fraud and customer service is a waste of time. All they do is send an automated message every time and never reward you properly. If you look at the reviews below about not receiving the rewards and trying to get help from support believe them It is absolutely ridiculous. Conversation ID 1900083. After NUMEROUS messages this is still not resolved. I constantly get automated messages that are no help. Just makes me submit another complaint and then it gets closed. Complete waste of time and fraud.

Tapjoy support got back to me quickly Tapjoy support got back to me quickly. The support tech was positive and accommodating to my needs. I do wish you had an easier "start" process. I had mentioned my issue, included a picture to verify my achievement, and said I had not paid anything for the award. Yet, I got asked to provide a pic and later asked if I paid money! So why not handle all three questions up front? Thanks for making the little hiccups resolve and game play continues! Have a great day!

I had to send a lot of personal info I had to send a lot of personal info, and multiple screen shot to prove I made the purchase. And then wait days to get a resolution. It’s discouraging to used tapjoy with a purchase. I have used it in the past with no problem.

Finally, a fast resolution This is the first time that I have received a reward that I had to request, in under a day. This is how it should be every time. Still has errors in the messages, such as the game I play being called something else, but hey, if it means getting the rewards quickly and correctly, then I will let that slide. Still not sure why I can get some rewards without having to request them, and others require interaction with Tapjoy CS though.

Quick and helpful customer care team Quick and helpful customer care team. However a lot of the apps featured do not pay out automatically and require contact with the customer care team. This isn't a fault of Tapjoy but I hope they are following up with these developers who I imagine have got out of paying for a lot of gems.