J W
GBThank you tapjoy support team I had an issue with an app that after a week or so it just disappeared off my reward wall but had been working great. I reached out to tapjoy support curious because I still use the app in question and even though they didn't have enough information on it they still did everything they could to make it right. Quickly also great job team thank you
Carol Gospodarski
GBRewards not received The game is fine and challenging. I downloaded this game to receive rewards I could use for another game. The 1st 2 levels I completed rewards were issued promptly. After completing the 3rd reward level, no rewards received. Customer service was contacted and response received indicating that I had received the reward but I have not.
Trish Colombo
GBTapjoy support got back to me quickly Tapjoy support got back to me quickly. The support tech was positive and accommodating to my needs. I do wish you had an easier "start" process. I had mentioned my issue, included a picture to verify my achievement, and said I had not paid anything for the award. Yet, I got asked to provide a pic and later asked if I paid money! So why not handle all three questions up front? Thanks for making the little hiccups resolve and game play continues! Have a great day!
Heather
GBTerrible customer service Terrible customer service! Have to do one reward ticket at a time when they dont reward it automatically as its supposed to. And to do this, you have to wait for them to close out the ticket for the last one. It will take me forever to 4 or 5 of them!
Brandon Newsome
GBHad to contact customer support to… Had to contact customer support to solve an issue with rewards from gaming, and could not be more pleased with the communication, and how simple it was for me on my end. Thank you