Melinda
GBFast customer service Sam took over and was friendly and very responsive. She viewed my case/claim and took action as she saw fit. Very happy with the customer service so far, especially because I have a lot of contact with them.
Thomas Elsom
GBFinally, a fast resolution This is the first time that I have received a reward that I had to request, in under a day. This is how it should be every time. Still has errors in the messages, such as the game I play being called something else, but hey, if it means getting the rewards quickly and correctly, then I will let that slide. Still not sure why I can get some rewards without having to request them, and others require interaction with Tapjoy CS though.
Brandon Newsome
GBHad to contact customer support to… Had to contact customer support to solve an issue with rewards from gaming, and could not be more pleased with the communication, and how simple it was for me on my end. Thank you
Bill Waleryszak
GBGolf Clash earned Diamonds mistakes. Made correct. 2 or 3 still won't receive or give me anything. I worked hard & made sure it was downloaded 1st & loaded game 💯% Correctly every time. Honestly just started playing the game golf Clash less than 3 months ago but fell in love with it and now it kind of feels like it's a little different from when I began other than that you guys have opened up to two out of four or five of the gem or diamond mistakes. I almost fully completed the Monopoly and also coin master, and also that's dreams I believe is the last one.
Crystal Robinson
GBFrustrating at first but issue resolved :) I was going to rate 4 stars due to frustration with support realizing the actual issue, but I get it, they get busy and have to work quickly. Once someone saw the attachments, the problem was fixed very quickly. The support staff are fast and friendly as always. Thank you Kylo for fixing the technical issues so that others can receive their help now :)