Heather
GBTerrible customer service Terrible customer service! Have to do one reward ticket at a time when they dont reward it automatically as its supposed to. And to do this, you have to wait for them to close out the ticket for the last one. It will take me forever to 4 or 5 of them!
Thomas Elsom
GBFinally, a fast resolution This is the first time that I have received a reward that I had to request, in under a day. This is how it should be every time. Still has errors in the messages, such as the game I play being called something else, but hey, if it means getting the rewards quickly and correctly, then I will let that slide. Still not sure why I can get some rewards without having to request them, and others require interaction with Tapjoy CS though.
Trish Colombo
GBTapjoy support got back to me quickly Tapjoy support got back to me quickly. The support tech was positive and accommodating to my needs. I do wish you had an easier "start" process. I had mentioned my issue, included a picture to verify my achievement, and said I had not paid anything for the award. Yet, I got asked to provide a pic and later asked if I paid money! So why not handle all three questions up front? Thanks for making the little hiccups resolve and game play continues! Have a great day!
Cindy Rogers
GBI had to send a lot of personal info I had to send a lot of personal info, and multiple screen shot to prove I made the purchase. And then wait days to get a resolution. It’s discouraging to used tapjoy with a purchase. I have used it in the past with no problem.
jg
GBHonestly it's not bad Honestly it's not bad but the inability to get new high reward games is lacking it's all the same it's quite sad 2 homescape 4 raid shadow legends all the same quests to level up ur game choices please the masses