Tapjoy

353 Sacramento, 94111, San Francisco, United States
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3.55
Based on 20 Reviews

5

50.00%

4

10.00%

3

10.00%

2

5.00%

1

25.00%
About Tapjoy

Tapjoy maximizes mobile engagement and monetization for leading advertisers and app developers.

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Crystal Robinson
GB

Frustrating at first but issue resolved :) I was going to rate 4 stars due to frustration with support realizing the actual issue, but I get it, they get busy and have to work quickly. Once someone saw the attachments, the problem was fixed very quickly. The support staff are fast and friendly as always. Thank you Kylo for fixing the technical issues so that others can receive their help now :)

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LK
GB

This company is fraud and customer… This company is fraud and customer service is a waste of time. All they do is send an automated message every time and never reward you properly. If you look at the reviews below about not receiving the rewards and trying to get help from support believe them It is absolutely ridiculous. Conversation ID 1900083. After NUMEROUS messages this is still not resolved. I constantly get automated messages that are no help. Just makes me submit another complaint and then it gets closed. Complete waste of time and fraud.

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Lauren Mcnamara
GB

Absolutely love this game Absolutely love this game! It is my one guilty pleasure game! I recently used some of the diamond offers to gain diamonds and some didn’t go through. Customer service was so quick and helpful restoring the lost diamonds! Highly recommend giving this game a try!

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J W
GB

Thank you tapjoy support team I had an issue with an app that after a week or so it just disappeared off my reward wall but had been working great. I reached out to tapjoy support curious because I still use the app in question and even though they didn't have enough information on it they still did everything they could to make it right. Quickly also great job team thank you

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Melinda
GB

Fast customer service Sam took over and was friendly and very responsive. She viewed my case/claim and took action as she saw fit. Very happy with the customer service so far, especially because I have a lot of contact with them.

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