Many offers suddenly fail and do not… Many offers suddenly fail and do not reward even after you have done them, and support is completely unreliable. Continues to send you in an endless loop and waste your time. You would be better off talking to a brick wall to solve your problems

Had to contact customer support to… Had to contact customer support to solve an issue with rewards from gaming, and could not be more pleased with the communication, and how simple it was for me on my end. Thank you

Conversation ID# 1884864 I contacted Tapjoy regarding missing rewards. their new system is garbage. I have more than 6 rewards missing currently on the game RAID Shadow Legends. they are making me submit each claim one by one and i can not submit a claim until the other one is finished. The worst part about this is that they now have a time-limit in place for how long you can submit a claim after the game is completed. Thus, I will be missing out on over 200k+ gems because of this time limit and their lack of completing a simple request to obtain my rewards. I have spent more than $200 USD to earn these rewards and now will not have the opportunity to receive them. The only way i can see TapJoy making this right is by granting me the rewards for this game since i will run out of time to make the proper claims... Highly disappointed with the turn around time of claims and the new time-limit put into place for how long i can make a claim..... they are stealing money from you and putting it into the pockets of large games without providing the proper payout...

Quick and helpful customer care team Quick and helpful customer care team. However a lot of the apps featured do not pay out automatically and require contact with the customer care team. This isn't a fault of Tapjoy but I hope they are following up with these developers who I imagine have got out of paying for a lot of gems.

Tapjoy customer service is reliable Tapjoy customer service is reliable, responded in a timely manner, and solved each issue I’ve had with ease. I feel like I can safely say and share with you all that their offers really get your money’s worth. I will definitely be completely more offers from Tapjoy in the future! Thank you for giving me an easy experience with such professionalism.