Melinda
GBFast customer service Sam took over and was friendly and very responsive. She viewed my case/claim and took action as she saw fit. Very happy with the customer service so far, especially because I have a lot of contact with them.
Nilgizmo
GBMany offers suddenly fail and do not… Many offers suddenly fail and do not reward even after you have done them, and support is completely unreliable. Continues to send you in an endless loop and waste your time. You would be better off talking to a brick wall to solve your problems
Mr Jason Powell
GBI wasn't awarded the correct rewards… I wasn't awarded the correct rewards for a purchase, I emailed the team and provided the relevant purchase information and was awarded the reward. Dealt with professionally and im happy Thanks
J W
GBThank you tapjoy support team I had an issue with an app that after a week or so it just disappeared off my reward wall but had been working great. I reached out to tapjoy support curious because I still use the app in question and even though they didn't have enough information on it they still did everything they could to make it right. Quickly also great job team thank you
Crystal Robinson
GBFrustrating at first but issue resolved :) I was going to rate 4 stars due to frustration with support realizing the actual issue, but I get it, they get busy and have to work quickly. Once someone saw the attachments, the problem was fixed very quickly. The support staff are fast and friendly as always. Thank you Kylo for fixing the technical issues so that others can receive their help now :)