I had to send a lot of personal info I had to send a lot of personal info, and multiple screen shot to prove I made the purchase. And then wait days to get a resolution. It’s discouraging to used tapjoy with a purchase. I have used it in the past with no problem.

This company is fraud and customer… This company is fraud and customer service is a waste of time. All they do is send an automated message every time and never reward you properly. If you look at the reviews below about not receiving the rewards and trying to get help from support believe them It is absolutely ridiculous. Conversation ID 1900083. After NUMEROUS messages this is still not resolved. I constantly get automated messages that are no help. Just makes me submit another complaint and then it gets closed. Complete waste of time and fraud.

Conversation ID: #1873100 Raid Shadow - I've completed 11 tasks on 13 so far and received rewards for 10. I still haven't gotten reward for buying Beginner Progress Pack a week ago. I don't understand where's the problem - I am eligible for this offer, the status is 'keep playing', got rewards for another 3 or 4 tasks after buying this bundle so still eligible, there's only one Beginner Progress Pack in the game so you can't go wrong about this. If that would be only about the wasted time, I would have let it go, but I spent money and didn't get what I payed for. I got one automated response from TJ support, wrote again and now just silence. Conversation ID: #1873100

Fast customer service Sam took over and was friendly and very responsive. She viewed my case/claim and took action as she saw fit. Very happy with the customer service so far, especially because I have a lot of contact with them.

Absolutely love this game Absolutely love this game! It is my one guilty pleasure game! I recently used some of the diamond offers to gain diamonds and some didn’t go through. Customer service was so quick and helpful restoring the lost diamonds! Highly recommend giving this game a try!