Tapjoy

353 Sacramento, 94111, San Francisco, United States
image
3.55
Based on 20 Reviews

5

50.00%

4

10.00%

3

10.00%

2

5.00%

1

25.00%
About Tapjoy

Tapjoy maximizes mobile engagement and monetization for leading advertisers and app developers.

Tags
Contact Info

You need to Login first to submit your review.

image
Brandon Newsome
GB

Had to contact customer support to… Had to contact customer support to solve an issue with rewards from gaming, and could not be more pleased with the communication, and how simple it was for me on my end. Thank you

image
Black Dove
PL

Conversation ID: #1873100 Raid Shadow - I've completed 11 tasks on 13 so far and received rewards for 10. I still haven't gotten reward for buying Beginner Progress Pack a week ago. I don't understand where's the problem - I am eligible for this offer, the status is 'keep playing', got rewards for another 3 or 4 tasks after buying this bundle so still eligible, there's only one Beginner Progress Pack in the game so you can't go wrong about this. If that would be only about the wasted time, I would have let it go, but I spent money and didn't get what I payed for. I got one automated response from TJ support, wrote again and now just silence. Conversation ID: #1873100

image
Felix Hutchins
GB

Quick and helpful customer care team Quick and helpful customer care team. However a lot of the apps featured do not pay out automatically and require contact with the customer care team. This isn't a fault of Tapjoy but I hope they are following up with these developers who I imagine have got out of paying for a lot of gems.

image
Crystal Robinson
GB

Frustrating at first but issue resolved :) I was going to rate 4 stars due to frustration with support realizing the actual issue, but I get it, they get busy and have to work quickly. Once someone saw the attachments, the problem was fixed very quickly. The support staff are fast and friendly as always. Thank you Kylo for fixing the technical issues so that others can receive their help now :)

image
J W
GB

Thank you tapjoy support team I had an issue with an app that after a week or so it just disappeared off my reward wall but had been working great. I reached out to tapjoy support curious because I still use the app in question and even though they didn't have enough information on it they still did everything they could to make it right. Quickly also great job team thank you

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow