Had to contact customer support to… Had to contact customer support to solve an issue with rewards from gaming, and could not be more pleased with the communication, and how simple it was for me on my end. Thank you

Frustrating at first but issue resolved :) I was going to rate 4 stars due to frustration with support realizing the actual issue, but I get it, they get busy and have to work quickly. Once someone saw the attachments, the problem was fixed very quickly. The support staff are fast and friendly as always. Thank you Kylo for fixing the technical issues so that others can receive their help now :)

Quick and helpful customer care team Quick and helpful customer care team. However a lot of the apps featured do not pay out automatically and require contact with the customer care team. This isn't a fault of Tapjoy but I hope they are following up with these developers who I imagine have got out of paying for a lot of gems.

I wasn't awarded the correct rewards… I wasn't awarded the correct rewards for a purchase, I emailed the team and provided the relevant purchase information and was awarded the reward. Dealt with professionally and im happy Thanks

Rewards not received The game is fine and challenging. I downloaded this game to receive rewards I could use for another game. The 1st 2 levels I completed rewards were issued promptly. After completing the 3rd reward level, no rewards received. Customer service was contacted and response received indicating that I had received the reward but I have not.