Felix Hutchins
GBQuick and helpful customer care team Quick and helpful customer care team. However a lot of the apps featured do not pay out automatically and require contact with the customer care team. This isn't a fault of Tapjoy but I hope they are following up with these developers who I imagine have got out of paying for a lot of gems.
Heather
GBTerrible customer service Terrible customer service! Have to do one reward ticket at a time when they dont reward it automatically as its supposed to. And to do this, you have to wait for them to close out the ticket for the last one. It will take me forever to 4 or 5 of them!
Maurie Flores
GBTapjoy customer service is reliable Tapjoy customer service is reliable, responded in a timely manner, and solved each issue I’ve had with ease. I feel like I can safely say and share with you all that their offers really get your money’s worth. I will definitely be completely more offers from Tapjoy in the future! Thank you for giving me an easy experience with such professionalism.
Lauren Mcnamara
GBAbsolutely love this game Absolutely love this game! It is my one guilty pleasure game! I recently used some of the diamond offers to gain diamonds and some didn’t go through. Customer service was so quick and helpful restoring the lost diamonds! Highly recommend giving this game a try!
Melinda
GBFast customer service Sam took over and was friendly and very responsive. She viewed my case/claim and took action as she saw fit. Very happy with the customer service so far, especially because I have a lot of contact with them.