LK
GBThis company is fraud and customer… This company is fraud and customer service is a waste of time. All they do is send an automated message every time and never reward you properly. If you look at the reviews below about not receiving the rewards and trying to get help from support believe them It is absolutely ridiculous. Conversation ID 1900083. After NUMEROUS messages this is still not resolved. I constantly get automated messages that are no help. Just makes me submit another complaint and then it gets closed. Complete waste of time and fraud.
Crystal Robinson
GBFrustrating at first but issue resolved :) I was going to rate 4 stars due to frustration with support realizing the actual issue, but I get it, they get busy and have to work quickly. Once someone saw the attachments, the problem was fixed very quickly. The support staff are fast and friendly as always. Thank you Kylo for fixing the technical issues so that others can receive their help now :)
Thomas Elsom
GBFinally, a fast resolution This is the first time that I have received a reward that I had to request, in under a day. This is how it should be every time. Still has errors in the messages, such as the game I play being called something else, but hey, if it means getting the rewards quickly and correctly, then I will let that slide. Still not sure why I can get some rewards without having to request them, and others require interaction with Tapjoy CS though.
Mr Jason Powell
GBI wasn't awarded the correct rewards… I wasn't awarded the correct rewards for a purchase, I emailed the team and provided the relevant purchase information and was awarded the reward. Dealt with professionally and im happy Thanks
Melinda
GBFast customer service Sam took over and was friendly and very responsive. She viewed my case/claim and took action as she saw fit. Very happy with the customer service so far, especially because I have a lot of contact with them.