Gail-Ann Neilson
JMBeautiful Wig. Awesome Customer Service Love , love, love my wig. ❤️ I purchased the headband afro kinky 16" and I am in love. Looks just like my real hair with a little extra body. Love the cute little headbands that came as a gift. I must also say, their customer service is beyond awesome -Thanks Jiajia - 😎👍🏽. They go above and beyond to ensure that the purchase met my expectations. Looking forward to purchasing again from Alimice hair.
Rebecca
GBThe seller immediately responded to my… The seller immediately responded to my needs. The seller agreed to customise the wig I order to my specifications. My item was delivered on time - with a week. The seller was just great and I look forward to ordering more wigs from her.
Ann
GBLove this company!! Love this company!!! Customer service is the best!!! The product that I received was absolutely amazing quality, it was exactly as described and I couldn’t be more pleased!!! I plan on ordering many more products from this company!! And they are reasonably priced so you don’t have to worry about breaking the bank!
Nana Afriyie
GBBe careful before you order Be careful before you order. I feel this company is a scum. I purchased a hair several months ago and the hair did not look like the one shown on their website. I then started to do a return. That is when my nightmare with this company started. I have done everything including pictures of the hair still in its box, and a picture of the return label, and I have sent them a tracking number which they have confirmed a receipt. They made me go back to their website to make more payment if I wanted them to exchange it which I did and sent them the receipt. it's been over two months now and I have still not received my replacement hair. Forget it if you need a refund, they do not give a refund.
Rachel Saloman
GBCustomer service is terrible. I would give them a rating of less than one star if possible. Despite my numerous requests for a refund or to receive the wigs I purchased, they have been vague in their response wanting confirmation of my bank account showing payment. After discussing my concerns with the bank manager, I provided the requested proof via email. However, Alimise Wigs has not responded to my latest message. I wonder why?? Ladies, kindly take notice of this vendor and be cautious, as they may be attempting to scam you. I have finally received the three units. However, I will not deal with this company again. The customer service was terrible. As for the wigs: All three have a strong odor. I had washed the kinky curly unit several times to diminish the smell. The description states that it was a glueless wig. This is not a glueless wig. I cannot use the various wig glues on the market due to my sensitive skin. The sides near the ears pick up. I am also going to change the hair color. It sheds a lot. But the curl is pretty. The two other units are still sealed in the original package. I had bought a kinky curly glueless unit from another online company, which did not shed or smell. I wear this glueless curly unit every day. Thank you for reading.