7 days since ordering with no shipment going out or responses to my emails. On the site they claim orders will be sent out the next business day, or same day depending on when it's placed. Well I ordered on Monday and it's now Sunday, with no order shipped out and no responses. I've sent a couple of emails to see whats going on, which no one responded to. What I did get, was an email from USPS saying pre-shipment info had been sent 3 days ago, but with no actual shipment being received. I'm guessing this was updated to make it look like an order was actually going out. As of today the USPS site is still in pre-shipment, aka they haven't dropped it off yet. No one has responded to my emails either. If I don't get a response soon, I'll contact my credit card company and report it. It's disappointing as the reviews seemed good, but this is starting to get extremely suspect.

bottles came without the original… bottles came without the original sealed box in a naked envelope also the dropper or sprayer was missing I have received the dropper, thanks

The order arrived within a reasonable time The order arrived within a reasonable amount of time. Under two weeks. Delivery was smooth.

Was sent a completely incorrect order… Was sent a completely incorrect order of minoxidil solution instead of the minoxidil foam I ordered (around a $50 difference in cost ). It took some time for hair supply to respond back to me and only after I made a complaint through paypal. I was then sent half my order of minoxidil foam, when I then had to complain again before I was sent the rest of my order. Overall a negative experience and way too much of a hassle.

I order item more than 7 days ans still… I order item more than 7 days ans still did not receive it. The day I ordered it was 3, 5 days to deliver. Also, no update as I choose on my cell number. Not happy with this website, and I will not order anymore from them. I tracked my item in the website. I am in Canada and I do not know why my item went to US and after Jamaica Airport because the store in Calgary?!