Extremely slow shipping Extremely slow shipping. Placed an order on February 8th and according to the tracking the package was handed over to USPS on 14th only. It's February 23rd and the package is still in the US UPDATE: was reached out by Hair Supply team and was told that something happened and the package returned back to the warehouse. It doesn't change the fact, however, that the package was only sent after 4 business day, while website states that all shipment are dispatched next business day. Having said that, the company is definitely willing to work towards a solution and they reached out to me fairly quickly.

Never received product, no communication Ordered a product through this website over 3 months ago and never received it and never received any responses to multiple emails and messages. They have no means of communication besides a general info@ email and a Facebook page. I've reported and requested refund through PayPal and am reporting the seller wherever possible. I had previously (a couple years ago?) ordered something from what I thought was the same company without issue, but the current company appears to be a scam.

Received my order in a timely manner in… Received my order in a timely manner in spite of the transaction problems, what more can you ask for.

I had made a purchase on June 22nd and… I had made a purchase on June 22nd and still there hasn’t been any update on my order. I have contacted them multiple times via email and there hasn’t been an response from their end. There is no change on tracking status as well.

no problems with delivery no problems with delivery, and often better prices than you see on amazon and other online stores