Pierrette Wilson
CAReceived my order in a timely manner in… Received my order in a timely manner in spite of the transaction problems, what more can you ask for.
v haus
CA7 days since ordering with no shipment going out or responses to my emails. On the site they claim orders will be sent out the next business day, or same day depending on when it's placed. Well I ordered on Monday and it's now Sunday, with no order shipped out and no responses. I've sent a couple of emails to see whats going on, which no one responded to. What I did get, was an email from USPS saying pre-shipment info had been sent 3 days ago, but with no actual shipment being received. I'm guessing this was updated to make it look like an order was actually going out. As of today the USPS site is still in pre-shipment, aka they haven't dropped it off yet. No one has responded to my emails either. If I don't get a response soon, I'll contact my credit card company and report it. It's disappointing as the reviews seemed good, but this is starting to get extremely suspect.
Cooper Paul
GBI had an averge experience with… I had an averge experience with hairsupply.ca.Nothing particular noteworthy about it. The product/service was just mediocore. They offered adquate solutions, but they didn't really stand out from the crowd. I can't say the customer servive was memorabble either. They replied to my emails quick, but there was nothing special about it. All in all, it was an aveage overall experience, nothing I'd go out of my way to recomend or repeat.
Samera Falahi
CAI order item more than 7 days ans still… I order item more than 7 days ans still did not receive it. The day I ordered it was 3, 5 days to deliver. Also, no update as I choose on my cell number. Not happy with this website, and I will not order anymore from them. I tracked my item in the website. I am in Canada and I do not know why my item went to US and after Jamaica Airport because the store in Calgary?!
Alessandro
ITZero response on wrong item Received the product in a reasonable time, but to my surprise it was the wrong one. I sent multiple emails in a span of a week without any response whatsoever. Not only the product I received was incorrect, but it was also cheaper than the one I requested. Without any answer in more than a week from them I am seriously doubting this is a legit company and this was not a mistake but a means to scam me! I am not recommending this company!