I order item more than 7 days ans still… I order item more than 7 days ans still did not receive it. The day I ordered it was 3, 5 days to deliver. Also, no update as I choose on my cell number. Not happy with this website, and I will not order anymore from them. I tracked my item in the website. I am in Canada and I do not know why my item went to US and after Jamaica Airport because the store in Calgary?!

One Happy Customer I have been ordering my Rogaine from this site for several years now. I am totally satisfied with their customer service and speedy shipment. Their prices are a lot cheaper than Shoppers Drug Mart and Rexall.

It was fine It was fine, but shipped from the US so took a little longer than expected to guess (as it's advertised as Hair Supply "Canada". Pricing was competitive.

7 days since ordering with no shipment going out or responses to my emails. On the site they claim orders will be sent out the next business day, or same day depending on when it's placed. Well I ordered on Monday and it's now Sunday, with no order shipped out and no responses. I've sent a couple of emails to see whats going on, which no one responded to. What I did get, was an email from USPS saying pre-shipment info had been sent 3 days ago, but with no actual shipment being received. I'm guessing this was updated to make it look like an order was actually going out. As of today the USPS site is still in pre-shipment, aka they haven't dropped it off yet. No one has responded to my emails either. If I don't get a response soon, I'll contact my credit card company and report it. It's disappointing as the reviews seemed good, but this is starting to get extremely suspect.

Extremely slow shipping Extremely slow shipping. Placed an order on February 8th and according to the tracking the package was handed over to USPS on 14th only. It's February 23rd and the package is still in the US UPDATE: was reached out by Hair Supply team and was told that something happened and the package returned back to the warehouse. It doesn't change the fact, however, that the package was only sent after 4 business day, while website states that all shipment are dispatched next business day. Having said that, the company is definitely willing to work towards a solution and they reached out to me fairly quickly.