Customer
CAW-Systems should be your CRM partners. We have found W-Systems to be a great partner in helping us make full use of our CRM. The staff is professional and always helpful. In some cases we have had very tricky scenarios pop up and their staff has consistently been focused on solutions. I would recommend them for sure.
D P
GBI highly DO NOT recommend I highly DO NOT recommend! The software is horrible. Buggy, complicated and far from user-intuitive. If you need to export your data for any reason, forget it. My 30+ year developer said its a nightmare. Worse than all that, the customer service is terrible! They will turn off your Company account the day your bill is due regardless of whether they sent the invoice to the right person or not (if they even sent the invoice). In Covid when you're an essential business even! Horrible company!
customer
GBQuick to respond and deal with issues Quick to respond and deal with issues. Overall been a good experience aside from some upgrade costs that hurt a bit.
Stefan J
DESatisfied … We are working with W-Systems since a year, in this time we had a valuable exchange of ideas which move our organisation and the CRM usage to a new level.
Bryan Johnson
GBOur relationship with W-systems has been solid Our relationship with W-systems has been solid and they have provided us with good insight as we use our SugarCRM platform.