customer
GBHappy camper - Great job. No issues. Everything worked out smoothly. Easy to work with. My only feedback would be to increase communication throughout the process. Sometimes I felt in the dark on what the status was of my request.
D P
GBI highly DO NOT recommend I highly DO NOT recommend! The software is horrible. Buggy, complicated and far from user-intuitive. If you need to export your data for any reason, forget it. My 30+ year developer said its a nightmare. Worse than all that, the customer service is terrible! They will turn off your Company account the day your bill is due regardless of whether they sent the invoice to the right person or not (if they even sent the invoice). In Covid when you're an essential business even! Horrible company!
S&S Truck Parts, LLC.
GBAverage as of late I'm giving this an average review, as my experience with UpCurve/W-Systems has been good overall, but lately, there's been a lot of miscommunication/no-communication and big delays with the fixes in our instance that's causing problems in our environment. I'm hoping this changes in the near future.
customer
GBW-Systems is a reliable partner The folks at W-Systems do most things right most of the time, and when something doesn't turn out correct, they work hard on fixing it.
VP of Sales
GBKnowledgeable, accessible, cost effective, understands our business To date our experience with the W-systems team has been solid. All staff from sales, project manager, leadership, and engineering have been knowledgeable, accessible, and spent time to understand our business needs. Have gone through CRM selection, development, and deployment once before this process with W-Systems has been more cost effective and faster. My only suggestion, improve the sales to project management hand off. Happy to provide additional color if needed. Again, would choose W-systems again.