Matthew Harris
GBA year in and still not running to my… A year in and still not running to my specs, which where detailed. Its full of bugs and a convoluted process to get anything done.. hang time excessive. Really poor. Avoid.
S&S Truck Parts, LLC.
GBAverage as of late I'm giving this an average review, as my experience with UpCurve/W-Systems has been good overall, but lately, there's been a lot of miscommunication/no-communication and big delays with the fixes in our instance that's causing problems in our environment. I'm hoping this changes in the near future.
VP of Sales
GBKnowledgeable, accessible, cost effective, understands our business To date our experience with the W-systems team has been solid. All staff from sales, project manager, leadership, and engineering have been knowledgeable, accessible, and spent time to understand our business needs. Have gone through CRM selection, development, and deployment once before this process with W-Systems has been more cost effective and faster. My only suggestion, improve the sales to project management hand off. Happy to provide additional color if needed. Again, would choose W-systems again.
customer
GBHappy camper - Great job. No issues. Everything worked out smoothly. Easy to work with. My only feedback would be to increase communication throughout the process. Sometimes I felt in the dark on what the status was of my request.
Customer
CAW-Systems should be your CRM partners. We have found W-Systems to be a great partner in helping us make full use of our CRM. The staff is professional and always helpful. In some cases we have had very tricky scenarios pop up and their staff has consistently been focused on solutions. I would recommend them for sure.