Knowledgeable, accessible, cost effective, understands our business To date our experience with the W-systems team has been solid. All staff from sales, project manager, leadership, and engineering have been knowledgeable, accessible, and spent time to understand our business needs. Have gone through CRM selection, development, and deployment once before this process with W-Systems has been more cost effective and faster. My only suggestion, improve the sales to project management hand off. Happy to provide additional color if needed. Again, would choose W-systems again.

Our relationship with W-systems has been solid Our relationship with W-systems has been solid and they have provided us with good insight as we use our SugarCRM platform.

Project overview Our W-Systems team were very attentive and helpful throughout the project so far. We had some hiccups along the way that caused some delays in our project. The W-Systems team worked diligently to resolve these conflicts and get us the information we needed to proceed. Rob and Sandy are always available for guidance and help along the way. Communication has from our team to theirs has never been an issue.

A year in and still not running to my… A year in and still not running to my specs, which where detailed. Its full of bugs and a convoluted process to get anything done.. hang time excessive. Really poor. Avoid.

Quick to respond and deal with issues Quick to respond and deal with issues. Overall been a good experience aside from some upgrade costs that hurt a bit.