W-Systems have been very courteous and… W-Systems have been very courteous and professional, I just haven't found that they provide much value to me. I have been developing in Sugar for over 7 years so I have found that my knowledge level of the product is right up there inline with any of the W-Systems staff. There just isn't much help they can provide to me that I'm not already aware of myself.

A year in and still not running to my… A year in and still not running to my specs, which where detailed. Its full of bugs and a convoluted process to get anything done.. hang time excessive. Really poor. Avoid.

Good people at W-Sys but difficult… Good people at W-Sys but difficult start-up of Sugar CRM. Still completing original project 16 months later.

Our relationship with W-systems has been solid Our relationship with W-systems has been solid and they have provided us with good insight as we use our SugarCRM platform.

I highly DO NOT recommend I highly DO NOT recommend! The software is horrible. Buggy, complicated and far from user-intuitive. If you need to export your data for any reason, forget it. My 30+ year developer said its a nightmare. Worse than all that, the customer service is terrible! They will turn off your Company account the day your bill is due regardless of whether they sent the invoice to the right person or not (if they even sent the invoice). In Covid when you're an essential business even! Horrible company!