Quick to respond and deal with issues Quick to respond and deal with issues. Overall been a good experience aside from some upgrade costs that hurt a bit.

W-Systems should be your CRM partners. We have found W-Systems to be a great partner in helping us make full use of our CRM. The staff is professional and always helpful. In some cases we have had very tricky scenarios pop up and their staff has consistently been focused on solutions. I would recommend them for sure.

Happy camper - Great job. No issues. Everything worked out smoothly. Easy to work with. My only feedback would be to increase communication throughout the process. Sometimes I felt in the dark on what the status was of my request.

Good people at W-Sys but difficult… Good people at W-Sys but difficult start-up of Sugar CRM. Still completing original project 16 months later.

Knowledgeable, accessible, cost effective, understands our business To date our experience with the W-systems team has been solid. All staff from sales, project manager, leadership, and engineering have been knowledgeable, accessible, and spent time to understand our business needs. Have gone through CRM selection, development, and deployment once before this process with W-Systems has been more cost effective and faster. My only suggestion, improve the sales to project management hand off. Happy to provide additional color if needed. Again, would choose W-systems again.