SCAM. STAY AWAY FROM THIS COMPANY SCAM. I ordered a black wang218 wig for my wife back in January 2018. The product I received was hideous. Not even remotely resembling the shape or color of the wig shown on the website. After getting return instructions from Lili at Essewigs, I mailed the wig back to Lili via USPS with tracking info. China does not provide tracking info back to USPS. Lili has refused many requests to issue a refund for $80. Instead they want to coerce me into buying something else from their website. Stay away from this company. Note: I have pictures of the item listed on the website, the item received, proof of return shipment, and the email exchanges with this company.

Logging back into the website I haven't received my order yet, but I did try to log into the website after creating an account. It said I had to change my password, so I clicked on the link to change my password and it brings me back to the same page over an over again (click on this link to change your password) Nowhere to put a new password!! I want to go in and look at other wig options, and to make sure my shipping information is correct, and to see if I could track my order. I got an email saying they don't have tracking information. They have yet to respond to me being able to go back into the website.

I just want to say that I apologize for… I just want to say that I apologize for the review I wish the communication was better. I did receive my refund in a timely manner. I must admit quite frustration on my part because of going through something similar with another company I was looking forward to wearing my wig at a certain time and it didn’t come. So again I apologize

SCAM! SAVE YOUR MONEY! I purchased clip in hair extensions and not only were they the wrong color, they were the wrong length as well! When i tried calling the hotline number, It was answered by a woman who sounded like it was her home with no noise in the background who couldn't speak english. she told me to then text the whatsapp number to make my complaint and when i tried to they responded with "don't worry i will check later." WHAT?! how is this professional or a way to run a business. Turns out they refuse to pay return shipping even though they sent the wrong product so returning would have cost almost as much as my refund when i was not even certain they would give me my refund when they recieved it. Absolutely atrocious, never ever buy from them.. the quality was even disappointing!

I learned of Esee Wigs from a friend… I learned of Esee Wigs from a friend and was still a little sceptical. However, I ordered anyway a red brazilian preplucked 14inch bob and i Love it!! The shipping was only about a week the hair is so soft and perfect i would definitely order again!