I am extremely pleased with the customer service, I am extremely pleased with the customer service, extremely fast shipping, and good quality hair that I ordered. The hair is soft and there is no shedding straight out of the package. I saw the review of this hair and had to try it and I absolutely love it and am glad I ordered from website. The customer service is better than some of the expensive hair companies. Thank you guys for the wonderful experience.

SCAM. STAY AWAY FROM THIS COMPANY SCAM. I ordered a black wang218 wig for my wife back in January 2018. The product I received was hideous. Not even remotely resembling the shape or color of the wig shown on the website. After getting return instructions from Lili at Essewigs, I mailed the wig back to Lili via USPS with tracking info. China does not provide tracking info back to USPS. Lili has refused many requests to issue a refund for $80. Instead they want to coerce me into buying something else from their website. Stay away from this company. Note: I have pictures of the item listed on the website, the item received, proof of return shipment, and the email exchanges with this company.

This wig is absolutely amazing This wig is absolutely amazing! Melts very well and is generally given!! I have 180% density of 34 inches and I love the result! This wig is of amazing quality! I really enjoyed doing this wig. It doesn't come off, the lace is thin and easy to work with. The hair was unexpectedly thick and full. It is realistic in length and easy to manage. It didn't come off. The bleach was good! 10/10 will buy from here again!

Honesty would give zero stars if i… Honesty would give zero stars if i could. So i have ordered twice from this company. my first order was fine. I even loved the product so naturally i wanted to order again. But that was a mistake. When i received the product for the second time, (the same wig i got before) I hated it. The wig was poor quality, very thin to the point you could see the tracks, basically it looked nothing like the first wig i purchased. But the worst part for me was the customer service. I emailed them about how i was unhappy with their product. And they was very unhelpful. They literally kept pushing for a discount. No matter what i said they didn't care, just wanted my money. So after a week with emailing them, I was sick of them telling me my only solution was a discount on the next purchase. So I opened a disputed with PayPal.

This wig came to me within a week of… This wig came to me within a week of payment, and the customization was simply amazing. All I did was bleach my knots and pluck a tad bit more hair for the front. Overall quality: minimal shedding and very soft. Definitely will buy from this company again.