the leads are sold to more than… the leads are sold to more than promised (3-5 agents is always the promise with every lead service which is total BS) but so do the other lead services (some people tell me they get 20-30 calls and want to give up). However, they are very good about crediting bad leads (of which there are many).

lead returns and profile changes are cumbersome The lead return process is VERY cumbersome. And, when they give you leads that don't meet the filters, they say, "You keep those leads to call at exdates, so you should pay for them still." They have a 15% cap on lead returns. My individual rep, Michelle, has been great. Compared to smaller guys, they have the processes setup to get you leads, get them sent systematically, and to give you options. I wish you didn't have to speak to the rep to make changes. I feel like a kid asking for permission to make a change to the account.

Leads provided are not valuable nor are… Leads provided are not valuable nor are they sourced properly. Customer service is nonexistent.

The leads are not consistent The leads are not consistent. Some weeks the leads are profitable but only about 2%. The leads do not meet my filters and we have to obtain a credit. Which though is a good process with Precise.

The leads I am getting are in most… The leads I am getting are in most cases replaced but have to say many of these leads are bogus. Many of the leads I buy are telling me that they have never filled out anything to get quotes on insurance. I must say my rep Chelsea is amazing.