Continued to charge my card after cancelling Tweetfull doesn’t have a cancellation button inside it, so you have to email their customer support to request to cancel. They replied to confirm they received my cancellation, yet charged me again 3 weeks later, and a month later after that. When I emailed again to request them to stop and refund those payments, they refuse to confirm cancellation. I had to issue a chargeback on my credit card. Beware. Update: in response to their reply below, I just checked all their welcome emails and there are no instructions in them how to cancel. That is a lie. And there is no way inside the members area to cancel (other than submitting their cancellation request form which I did). That is a lie too. Nothing they’ve said in their response here is true, which makes me believe this is operating as an actual scam rather than it being a customer service mixup. Once they have your card details on file, good luck trying to get them to stop charging them! Asking me here to contact them via email is ironic given the many emails I’ve had back and forth with them since cancelling after they kept taking payments. Update 2: in response to their updated response below, just to confirm I followed their cancellation process on May 24th which was to submit a cancellation request via their online form and they replied via email on May 25th confirming receipt: “We received notification of your subscription cancellation.” Trying to imply I didn’t cancel correctly is nonsense, particularly since they confirmed my cancellation (but subsequently charged me two more times).

Forces to pay: refused to cancel my trial! Refused to cancel my trial, and no longer replies to get my refund.. Crazy! I was forced to pay their subscription, and now they ignored my e-mails when I ask them for a refund...

Watch out: misleading/fake discounts Watch out! The discounts are not applied and are misleiding. Check you invoices! Support not responsive.

Twitter account temporarily suspended… Twitter account temporarily suspended only a few hours I registered their service. It was the first time I used a Twitter service. Apparently too many follow/RT/Like. Now that the account is suspended, it will be very difficult to reach people as Twitter flagged my account...

Good customer service When I had a question during the trial period, someone from their customer service team worked with me via zoom and answered my questions and helped me configure my account. I also like the fact they are adding new features all the time.