Roberto Lozada
GBJenniferRoggers During the last 9 months I have been working with Mrs. Jennifer Rodgers. During that period she has guided me to the best possible website I can have. MRS. ROGERS HAVE WORKED RELENTLESS TO MAKE SURE I GET WHAT I NEEDED AND HAVE WORKED TO IMPROVE MY NEEDS. She has recommended action items that not only improve my website but also my views of my project. Everyone that has seen her work have been impressed by it. She maintains contact with me and has created confidence that anything needed will prompt be taken care of. I will work with no other and highly recommend her for any job and her dedication. Great Job Mrs Jennifer Rodgers. ROBERTO LOZADA-COLON PRESIDENT OWNER THELOZADAGROUPLLC.COM
Sean Kincaid
GBGreenlake Designers previously Logo… Greenlake Designers previously Logo Jeeves took over my account when Logo Jeeves stopped operating, go have a look at Logo Jeeves, the first search that pops up is Logo Jeeves Scam. Greenlake reached out and let me know they have all the info about my account from Logo Jeeves and everything is good to go. My website has been down for over a week, Green Lake hasn't returned my email nor has done anything to fix the problem. I paid for the domain for 3 years in 2020 and currently it shows my domain is not paid for. I can't complain about the quality of the logo I had done but absolutely everything else has been very unprofessional and communication just isn't there at all. I personally believe their objective is to do such a poor job on the website side that it forces you to have a reputable company try and buy the domain so your website can operate.
Tim
GBGreenlake Designers 0 ouf of 5 I have givien this company lot's of money and chances to turn themselves and the services they offer and deliver around, 2 years and $x,xxx dollars, they are the worst ever, never delivered on what I bought, can not get customer service, emails / calls / chats not answered, no SLA's, no care for customer satisfaction at all, our website down for days and days, no care.... email been down 2 weeks no care. They will see I posted this and try to fix things, just to all the same to happen again and again, stay away from this Company and their sister American Logo Designers, there's a third company also, all the very worst (sorry for my bad English), just very upset I let them take me over and over again, my bad for hanging in there, they will not change. There's a reason they are not in the BBB. Only giving a 1 because 0 is not a option, they don't deserve any rating. Update as of August 11, the Company contacted me twice, after I explained that everything in this post was honest and true, they asked what they could do and I stated honor your refund policy and the refund request I sent following the posted refund policy, the person on the other end from American Logo Designers then hung up on me, the 2nd call I stated please honor the refund request I sent, and they also hung up on me. This is a very bad company to do business with. They could have honored "their" refund policy and I would have updated it here, however no positive actions from American Logo Designers, thank you for reading this. Update September 8, 2023: no contact from either of these to companies, no refund, nothing as how these companies do their business, they scam and leave you.
ASC Turf
GBDO NOT USE Save your money and invest with a quality web designer. We paid in advance and our website was down with no security. Terrible customer service.
ML
CAShockingly unprofessional I have nothing good to say about Green Lake Designers. They have taken over from Logo Jeeves and when I received a phone call yesterday about copyright of my logo, the information, communication and client care was completely non-existent. When billing me for a service (that I had mistakenly understood was already paid for), the fee was requested in an email. No invoice. I requested an invoice (which seemed to be an inconvenience) it arrived in a rushed manner without any clear indication of what I was paying for. I had to send it back and request basic, clear documentation (like indicating name and logo graphics on the receipt) that any reputable logo designer/copyright establishment would provide without needing to be prompted by the customer. This has been followed up with repeated phone calls and pressure tactics. They are clearly in a rush without any professional details, courtesy provided to the customer. Beware.