Tim
GBGreenlake Designers 0 ouf of 5 I have givien this company lot's of money and chances to turn themselves and the services they offer and deliver around, 2 years and $x,xxx dollars, they are the worst ever, never delivered on what I bought, can not get customer service, emails / calls / chats not answered, no SLA's, no care for customer satisfaction at all, our website down for days and days, no care.... email been down 2 weeks no care. They will see I posted this and try to fix things, just to all the same to happen again and again, stay away from this Company and their sister American Logo Designers, there's a third company also, all the very worst (sorry for my bad English), just very upset I let them take me over and over again, my bad for hanging in there, they will not change. There's a reason they are not in the BBB. Only giving a 1 because 0 is not a option, they don't deserve any rating. Update as of August 11, the Company contacted me twice, after I explained that everything in this post was honest and true, they asked what they could do and I stated honor your refund policy and the refund request I sent following the posted refund policy, the person on the other end from American Logo Designers then hung up on me, the 2nd call I stated please honor the refund request I sent, and they also hung up on me. This is a very bad company to do business with. They could have honored "their" refund policy and I would have updated it here, however no positive actions from American Logo Designers, thank you for reading this. Update September 8, 2023: no contact from either of these to companies, no refund, nothing as how these companies do their business, they scam and leave you.
no matter
GBTerrible experience Terrible experience. Ordered a package in November to americanlogodesigners.com. Contacted by them later. I've been promised to get it before Christmas as it was a present. As of Feb 1 project hasn't been completed yet. Promised 24/7 customer service. nobody reply. when they did it was only to try selling some other BS. Contacted customer service many times. Vague and evasive. They reply only when heated messages are sent but then.... nothing happen. Requested to get my money back no answer received yet!
Andrea Tucker
GBGreen Lakes Designers built a great… Green Lakes Designers built a great website for us, but then they started making other charges that were not mentioned in our initial conversation. They come up with, well we can't publish it until another few hundred is paid. We paid that and it was published, we were able to edit (we are a 501c3 rescue) and we could also ask them to add or move items, for months we have gotten no service and are unable to log in to make any changes ourselves. I have talked with three different people that were going to help, and they would, if we paid another 2 or 300 dollars. We have about $2,000 invested in their promises and are now stuck. I am going to sue.
Ronnie
GBThey were able to work within our… They were able to work within our budget and helped us with social media marketing which we really helped & boost our business and we are getting business leads as well regularly. The combination of using them for SEO and social media has been win for us! We've seen great results!
Arthur
GBThese guys keep calling you incessantly… These guys keep calling you incessantly trying to sell you their services. I finally had to block one of their people as they would not take no for an answer. I believe that they also scammed me out of $250.00 to copyright my logo for life and now not even a month later they are calling me again saying that the copyright on my logo (which they did not create) is expiring and that Google will blacklist me. I have not had a good experience with them and warn you not to do business with these guys.