Greenlake Designers 0 ouf of 5 I have givien this company lot's of money and chances to turn themselves and the services they offer and deliver around, 2 years and $x,xxx dollars, they are the worst ever, never delivered on what I bought, can not get customer service, emails / calls / chats not answered, no SLA's, no care for customer satisfaction at all, our website down for days and days, no care.... email been down 2 weeks no care. They will see I posted this and try to fix things, just to all the same to happen again and again, stay away from this Company and their sister American Logo Designers, there's a third company also, all the very worst (sorry for my bad English), just very upset I let them take me over and over again, my bad for hanging in there, they will not change. There's a reason they are not in the BBB. Only giving a 1 because 0 is not a option, they don't deserve any rating. Update as of August 11, the Company contacted me twice, after I explained that everything in this post was honest and true, they asked what they could do and I stated honor your refund policy and the refund request I sent following the posted refund policy, the person on the other end from American Logo Designers then hung up on me, the 2nd call I stated please honor the refund request I sent, and they also hung up on me. This is a very bad company to do business with. They could have honored "their" refund policy and I would have updated it here, however no positive actions from American Logo Designers, thank you for reading this. Update September 8, 2023: no contact from either of these to companies, no refund, nothing as how these companies do their business, they scam and leave you.

Poor customer service, money back guarantee not honored I am currently a customer of Green Lake Designers and I am extremely disappointed with the poor customer service and quality. The communication between our designer has been incredibly slow and the progress of our website development has also been slow. The money back guarantee was not honored when we requested a refund. New fees are presented constantly that were never discussed upfront. As a new business the slow development of our website is now affecting our ability to make revenue. This has been the worst decision we’ve ever made as a business.

Terrible customer service Terrible customer service, lack of communication. I've been trying to get a basic website for three years and it's been a nightmare. The designers I've spoken with don't understand English well, which wouldn't be a problem if they acknowledged it so we could catch all their grammar and spelling mistakes, (even copying the text sent them). Maybe one of you that have had a good experience could share a contact because it's impossible to speak with a manager or supervisor. $800 bucks down the drain....

Greenlake designers Greenlake designers, American Logo designers, logo jeeves ... All the same company and it is a gigantic scam. I have lost over 5k because of their con game. They initially deliver a logo, not without pain and having to repeat the instructions over and over. Then they conned my by having me dish out more money to do an e-commerce site for which I have never seen its completion. They are good at talking you into paying but do not deliver. Be warned this is a scam and they need to be reported to the authorities. If you read this and have recently made a payment call you bank to cancel it. Otherwise you will be scammed. Their goal is to gain your trust by doing a little bit of work then have you spend more and then it is too late you can't get your money back if your last payment date beyond a certain date.

When you have to have just the right logo... When I wanted to create a special t-shirt for myself comemmorating my medical journey through severe spinal issues over a 20-year period, I wanted a very special logo for the shirt...and Eric Kasper and his crew stepped up and created the perfect logo for the project. Many thanks for a truly professional job, done smoothly, quickly and affordably!