No design skills Never did buy anything. I had them trying to design a breakaway banner for my team and finally gave up. It all looked so childish and elementary. I ended up designing it myself and using a Texas company. Poor design team

IF I COULD GIVE 0 STARS I WOULD...CAN'T RELY ON THEM! THEY CANCELLED MY ORDER 2 DAYS BEFORE I NEEDED IT! My company placed an order to get marketing material for a huge event we were sponsoring and relied on Vispronet to get the items made and delivered per the promised time. We approved the proof they sent us as soon as we received it. There was an issue with 1 item. They said the resolution was too lower however after 4 attempts of having the resolution and dpi made over 800 per their standards they still gave us a warning saying the image would come out blurry if printed. I called the company to ask if we could pay to have them improve the resolution so it could be printed or have them remake it. The employee was incompetent and didn't understand our request. So I opened a chat online to speak with someone. They were then closed and I had to wait to receive an email when they were open again. Once I received the email to discuss the issue they said I could pay $30 extra for them to recreate the image. I agreed to do it but still needed to make sure they would deliver per the original promised date since we had the event coming up soon and had lost time due to this issue. They said I'd have to pay for 1 day shipping in order to receive it in time now. (which was the same cost of my order.) I thought this was ridiculous since I placed the order in time, uploaded 5 images to try resolving the issue, called them multiple times, created a chat online, & emailed them. Not 1 time did they take it upon their selves to suggest a way to resolve this in order for me to receive my order as promised. I asked Vispronet to refund the money for that item only and to continue with the rest of the order. I also inquired about the original promise day...I wanted to make sure I'd still receive everything in time. They said that since the image was not approved for this one item the rest of the items on the order were not made. ARE YOU SERIOUS?? I placed the order IN TIME. Approved the proof IN TIME and they said I won't receive it IN TIME!!! Then they canceled my whole order after I questioned why I wouldn't receive the rest of the order in time. I called to speak with a Manager since I felt the customer service I was receiving was poor and they were all in a meeting. I need the remainder items in 2 days. I will not find somewhere to get these things made and shipped in time! This is truly VERY POOR customer service! This is not how you handle business.

Do not order from this company Do not order from this company! We own 4 brick and mortars, 3 brands, and 3 online stores. In the 15 years we have been in business, I have never experienced such horrific customer service. Kiersten hung up on me, was argumentative, and I even had to call her back and beg her to calm down. Not only did our order arrived a week late after paying forced to pay double for shipping costs, but it arrived to the wrong address in a different state (it was supposed to be shipped to IL and arrived in TX). Kiersten(their rude and inept customer service manager) required me to physically return the item to receive a refund, but being I am across the country it was not possible. I am no alerting anyone who is considering doing business with this company to stay away. In addition they use fraudulent review services (Site Jabber and Shopper Approved) to make it look like they offer quality customer service.

Unsatisfied customer I have used Vispronet several times. The last time I used them, the colors were way off on the finished image. They would not accept any responsibility or do anything to compensate other than to say they would give me 20% off of a reprint. If you didn't print it right the first time, I am not going to spend more money for to not print it right the next time. The proof that I was sent and approved looked like it was supposed to look. I will be taking them off of my list of vendors.

Poor Product Terrible! I just purchased a plastic 10X10 Tent roller case to protect my tent during shipment. I sent out to a trade show and one wheel broke off, sent back back to office the other wheel broke off.