I'm a fan with some criticisms. I got fascinated with the online razor market after learning about Harry's. After trying 800Razors, I concluded they had a better product, especially the 3-blade razor. I'm not sure the 5-blade model is as good as Gillette's. This could be a wildly successful company if it takes a few fundamental steps: • consider a name change • improve the packaging and support materials • fix the glitches on the web site • improve overall customer experience This is a superior product that addresses a real frustration in the market, but the competition will eat 800razor's lunch if they don't improve their marketing and service model.

new shave cream/razors The new men's shave cream takes some getting used to but does allow a good shave and provides very smooth/soft skin afterwards. I would prefer a no-fragrance and/or difference option of fragrances however. The five-blade razors, though not as good as Gillette, make better sense from cost standpoint but have noticed the price point moving up and may not hold the same value if that continues.

Unacceptable For some reason, and I've tried many times, the handle and the cartridges do not mate. Furthermore, email to the contact address months ago received no replay. Bad product horrible customer service.

Cheaper but falls short. The concept for one 800 razors is spot on. The Gillette razors I've been using are ridiculously expensive. The ones I purchased from 800 razors shaved almost as closely, and lasted almost as long just not quite as good. The handle is just not engineered well enough, especially when installing new blades. In the end, because I have lots of money, I've decided not to compromise on a great shave. I've gone back to Gilette and their ridiculous prices.

Works as advertised. But... Your shaving cream works very well in terms of giving a nice smooth shave with no razor burn. The price seems a little high though. I use your three blade razor while using this shave cream. It seems to clog up the razor very quickly while shaving and is hard to get out. Had to use a pin to unclog it. Then it sticks to the sink and is inconvenient to clean off. In terms of the shave this cream gets a five star for a nice smooth shave. But have to take it down to a three considering the clogging of the razor,sink cleanup and the price being a little high for my tastes.