Amaris Rayne
GBGreat Experience with RMT Fantastic agents who work harder than any other company to help owner’s market vacation rental property. We met with John outside of a seminar and were interested in his knowledge of the industry. As promised he was able to locate and negotiate the best rates for group lodging for our firm- travel accommodations are secured with no hassle. Highly recommend Rent My Time Inc for your rental options.
Eboney F
GBDon't give them 10 days! I began my contract with them in May of last year. I haven't heard from them since then. I decided to call beginning December Dec 27th- I spoke with customer service representative Tony, who put in a request for a supervisor to call me for a refund/cancellation. He said I should have a call by the end of tomorrow. 28th- no call from a supervisor 29th- 2:20p cst. CSR put me on hold and said the supervisor is on a call and I'm the next call for her. Call ended at 2:27pm cst. No call from supervisor. Jan 8-I called back the SDR stated someone would call me back within 24-48 hrs. There's no update on my account Jan 12- I'll called since no one called me back. I spoke with Victoria Holland and she said there's no update on my account. They're still reviewing. 1/22- called and spoke to A. The review team is still processing. My review put in December 29. She stated the review team is their legal team and their legal team does not do inbound call or call customers. The representative stated someone will give me a call. The review usually takes about 6 to 8 weeks. 2/29- it's been eight weeks I have not received a call so I called back. The CSR started to tell me it would take 8 to 10 weeks for the legal team to get back to me. I told him that Victoria stated it would take 6 to 8 then he connected me to her. Her first question was if this was in regards to my complaint with the BBB. (I had gone to them a couple of weeks ago about this company- I suggest everyone who's dealt with them do the same!)She proceeded to tell me the legal team declined my request for refund because I did not say that I wanted a refund within 10 days. She stated that I should have received a rental agreement document and sent it to me again. She also stated the legal team did not have a formal written denial of my request.
Gladys Alamo
GBIs not a trustworthy company Signed up in March 2022. Have only received one potential rented week, but the location requested was not available. I feel scammed out of my $2399. I have sent follow up Emails and I keep being promised they will have someone reach out to me "as soon as possible," and still waiting!
Larry Dixon
GBSounds good but it isn't I signed up with Rent My Time in October 2022 and paid $798. This is money I could not afford to pay out in one transaction with all the bills I have. The thought of almost 8 times that amount is the only reason why I said yes to this. Just like other members I have been getting the runaround since I signed up! In the beginning it was due to my schedule. I work nights and sleep in the mornings. Any offers that came up were always sent during the morning hours while I'm asleep. When I wake up and follow the signature process, when time came to confirm the offers, they were no longer available. So I contacted them to create a plan in which I could receive offers at a better time. So when that was done, I received the offers and instantly replied but still the offers were gone because I was contacted too late. So I informed them that whatever offers are sent they need to be weeks in advance. Well I didn't get any offers since then along that criteria. Each time I called or email to cancel, offers are mysteriously in the works and I'm told to wait a couple days to receive them....they never come through. So for the past couple months I've been asking for a refund and just now I'm being told it's way too late for that. I had 10 days to request a refund. Who in their right mind would do that based on the promise they gave of getting $2000 per timeshare that's rented when they sucked me into this!!!! Please if you are reading this trying to decide whether or not to do this...DON'T!!! I'm currently, once again waiting for at least one offer to successfully go through. I will post here if I finally get it. I even asked them has anyone profited from this and was given an exuberant yes. I looked through this site and did see a couple....in 2022 the same year but prior to when I bought into this!!! Nothing during 2023 or 2024!!! I would love to speak to these so-called people who are giving this such a good rating and find out how it's been since 2022. So now I have no choice but to continue the waiting process with endless promises.
Jill Zondervan
GBDon’t fall for the RMT scam! I have been with RMT almost 2 YEARS!! They are complete bull. They took my money to use for advertising my time share with the promise of a 90 day turn around. What a lie. He I am 2300$ poorer and no sight of an offer that will go through. They give me the same song and dance every time I talk to them. My next step is to have my attorney get involved . At this point just give me my deposit back. Do NOT fall for this company’s promises.