Jason Parks
GBGreat Software, Great Company When it comes to analyzing the PPC data of your competitors along with your own key metrics, you can't beat iSpionage. There customer service is top notch as well. This is am amazing for competitor research and highly recommended.
KD
GBCustomer Service Ends Once You’ve Paid DO NOT TRUST this company! I originally used the free version for months and the chat support was attentive with quick replies to my inquiries. I eventually wanted more features and was confident in the service, so I upgraded my subscription and paid $59 for one month. After using the program with upgraded permissions, I realized the investment wasn’t worth keeping an ongoing subscription. When I attempted to cancel, a chat support attendant told me that (due to a COVID rule/accommodation they had put in place for small businesses) I could pause my account billing for 2 billing cycles and not be charged for the next two months. Fast forward to 25 days later, I was charged in full for the next billing cycle. And now of course, support is radio silent. It also looks like if I close my account, I’ll lose access for the rest of the month I paid for. It’s been over a week and still no one will respond to me via email or chat support, even though before I had a payment issue, response time was under an hour on average. Seeing how this subscription pause was set up to help struggling businesses, but then the company has no intention on following through with its promises or even responding to paying customers, this not a company you want to do business with.
Paul Ryazanov
UAmy secret app for all campaigns While my skills more in CRO optimization I think about iSpionage as a great tool for the outgoing a/b testing. The only team that grab the landing pages and showcase them for you to study and learn from. In additional to campaign research having these landing page in place 100% improve the performance of the campaign. I would recommend this tool for anyone who might want to dive into conversion funnel and not just research keywords and clicks!
Theresa Baiocco Farr
GBProvides Critical Data for CRO As of the writing of this review, iSpionage is the only tool tracking competitors' A/B tests. It shows when competitors launch new page variations, when they stop their tests, and which variation won. That is critical information for any conversion optimizer. Well done! They do a good job continually improving functionality, which is appreciated by their clients and important for their business. I've met some of their team members in person, and they're all very knowledgable and helpful.
Adam K
GBSatisfied long term user I've been using Ispionage since February 2012 and have been extremely happy with the service. I mainly use it for keyword research where it helps me shortcut the process by seeing what keywords competitors are bidding on.