What a disappointment of a company What a disappointment of a company. They spend so much on radio ads, but obviously not enough on customer service. Two straight days I blocked out time in my schedule for an appointment, two straight days, no phone call, no appointment, and no contact from anyone one. Their answering service is no more than a company that takes notes and emails other departments with zero follow-up. Do not waste your valuable time.

Extremely disappointed in the results… Extremely disappointed in the results of my transplant. I went to nyc park ave location. The procedure was done by Dr cohen. One year later and I still have the same bald spot I was promised would be gone. Spent 15k and I feel duped

Esperanza is great!!! Esperanza was not only professional and knowledgeable, but she was kind, punctual, and a pleasure to speak with about a topic that is hard to speak about. I am actually scared that I will lose my hair. Esperanza made it a little less scary and gave me hope by explaining my options clearly. Thank you Bosley.

Beginning at the reception wih a… Beginning at the reception wih a friendly greeding. Alex, is the finance officer, he listens regarding concerns and answers questions. Dr Cole enters and offers his suggestions. Later a restoration date is set. During this time all the staff are friendly and provide any assistance. They and Dr. Cole know their business. I would recommend them and this procedure was completed at the Costa Mesa office. Lastly, I will return to do the rest of my hair. Yes, I am totally satified with the results.

I was late for my appointment 4/25 with… I was late for my appointment 4/25 with a Bosley representative . I contacted customer service and the representative on the phone was kind & courteous enough to guide me to the location and notify the location. Upon arrival Sherry greeted me and my wait was not long at all. Sherry explained the different methods/options in detail which were available to me. The professionals at Bosley in particular Sherry made my decision easy. I’m looking forward to the surgery. Thank you, Frank Barbuto