Had a medical emergency and felt… Had a medical emergency and felt completely neglected by the staff at Bosley NYC. Half my transplant fell out and I had an awful infection on my head at the transplant site. They brushed it off and told me to go “see a dermatologist” See my pictures on google maps to see the result of the infection and subsequent hair loss. It has been months and they still haven’t reached out. Very disappointing treatment as a fellow healthcare provider.

Beginning at the reception wih a… Beginning at the reception wih a friendly greeding. Alex, is the finance officer, he listens regarding concerns and answers questions. Dr Cole enters and offers his suggestions. Later a restoration date is set. During this time all the staff are friendly and provide any assistance. They and Dr. Cole know their business. I would recommend them and this procedure was completed at the Costa Mesa office. Lastly, I will return to do the rest of my hair. Yes, I am totally satified with the results.

Nina knows her stuff! Nina was great! She is very knowledgable and her explanation of everything was extensive and helpful! She made me feel comfortable in setting an appointment for the procedure. Will update progress periodically once the FUE is done!

What a disappointment of a company What a disappointment of a company. They spend so much on radio ads, but obviously not enough on customer service. Two straight days I blocked out time in my schedule for an appointment, two straight days, no phone call, no appointment, and no contact from anyone one. Their answering service is no more than a company that takes notes and emails other departments with zero follow-up. Do not waste your valuable time.

I had a 1,700 grafts done and it was… I had a 1,700 grafts done and it was all single strand hair, there was not 3 hairs in each follicles. I was told my hair would cover half of my scalp and have a strong hairline in front. Bosley is a scam, the doctor started my procedure then had two inexperienced females doing it after he left. While I was talking to them, they had no certificate or anything to make them be able to do the procedure on my head! They told me that I would get refunded for the hair grafts that didn’t take.