Not in love with it. The process itself was okay - this was my 2nd procedure (both at Bosley). But I probably wish I'd never gotten the 1st one. It's no one's fault that Bosley doesn't "stop" one from balding...and I knew that going in. So, it replaces some hair (fairly well), but then other areas on your head continue to thin and go bald. Requires another procedure unless you don't mind looking ridiculous. So, I've continued to lose hair elsewhere and I'm not sure what I'll do next.

What a disappointment of a company What a disappointment of a company. They spend so much on radio ads, but obviously not enough on customer service. Two straight days I blocked out time in my schedule for an appointment, two straight days, no phone call, no appointment, and no contact from anyone one. Their answering service is no more than a company that takes notes and emails other departments with zero follow-up. Do not waste your valuable time.

Had a medical emergency and felt… Had a medical emergency and felt completely neglected by the staff at Bosley NYC. Half my transplant fell out and I had an awful infection on my head at the transplant site. They brushed it off and told me to go “see a dermatologist” See my pictures on google maps to see the result of the infection and subsequent hair loss. It has been months and they still haven’t reached out. Very disappointing treatment as a fellow healthcare provider.

I had a 1,700 grafts done and it was… I had a 1,700 grafts done and it was all single strand hair, there was not 3 hairs in each follicles. I was told my hair would cover half of my scalp and have a strong hairline in front. Bosley is a scam, the doctor started my procedure then had two inexperienced females doing it after he left. While I was talking to them, they had no certificate or anything to make them be able to do the procedure on my head! They told me that I would get refunded for the hair grafts that didn’t take.

Esperanza is great!!! Esperanza was not only professional and knowledgeable, but she was kind, punctual, and a pleasure to speak with about a topic that is hard to speak about. I am actually scared that I will lose my hair. Esperanza made it a little less scary and gave me hope by explaining my options clearly. Thank you Bosley.