What a disappointment of a company What a disappointment of a company. They spend so much on radio ads, but obviously not enough on customer service. Two straight days I blocked out time in my schedule for an appointment, two straight days, no phone call, no appointment, and no contact from anyone one. Their answering service is no more than a company that takes notes and emails other departments with zero follow-up. Do not waste your valuable time.

Had a medical emergency and felt… Had a medical emergency and felt completely neglected by the staff at Bosley NYC. Half my transplant fell out and I had an awful infection on my head at the transplant site. They brushed it off and told me to go “see a dermatologist” See my pictures on google maps to see the result of the infection and subsequent hair loss. It has been months and they still haven’t reached out. Very disappointing treatment as a fellow healthcare provider.

Beginning at the reception wih a… Beginning at the reception wih a friendly greeding. Alex, is the finance officer, he listens regarding concerns and answers questions. Dr Cole enters and offers his suggestions. Later a restoration date is set. During this time all the staff are friendly and provide any assistance. They and Dr. Cole know their business. I would recommend them and this procedure was completed at the Costa Mesa office. Lastly, I will return to do the rest of my hair. Yes, I am totally satified with the results.

Esperanza is great!!! Esperanza was not only professional and knowledgeable, but she was kind, punctual, and a pleasure to speak with about a topic that is hard to speak about. I am actually scared that I will lose my hair. Esperanza made it a little less scary and gave me hope by explaining my options clearly. Thank you Bosley.

I was late for my appointment 4/25 with… I was late for my appointment 4/25 with a Bosley representative . I contacted customer service and the representative on the phone was kind & courteous enough to guide me to the location and notify the location. Upon arrival Sherry greeted me and my wait was not long at all. Sherry explained the different methods/options in detail which were available to me. The professionals at Bosley in particular Sherry made my decision easy. I’m looking forward to the surgery. Thank you, Frank Barbuto