The Bosley Guarantee is complete B.S. I told them on the first appointment that I cannot take Propecia and I had no results from years of Minoxidil. They recommended the hair transplant surgery which cost nearly $11,000. 2-3 years later almost all of the grafted hair has fallen out. I went back to them and the doctor's only option is to recommend Propecia our Minoxidil. If I could take Propecia, I was gotten that from my family doctor to begin with!! I went to bosley because I could not take Propecia and got no results from Minoxidil. And "The Hockey Guarantee" that they tounted so much which was the reason I was trusted them to stand behind their work Is complete B.S. Save your money and save yourself the pain of pointless surgery.

I had a 1,700 grafts done and it was… I had a 1,700 grafts done and it was all single strand hair, there was not 3 hairs in each follicles. I was told my hair would cover half of my scalp and have a strong hairline in front. Bosley is a scam, the doctor started my procedure then had two inexperienced females doing it after he left. While I was talking to them, they had no certificate or anything to make them be able to do the procedure on my head! They told me that I would get refunded for the hair grafts that didn’t take.

Esperanza is great!!! Esperanza was not only professional and knowledgeable, but she was kind, punctual, and a pleasure to speak with about a topic that is hard to speak about. I am actually scared that I will lose my hair. Esperanza made it a little less scary and gave me hope by explaining my options clearly. Thank you Bosley.

Beginning at the reception wih a… Beginning at the reception wih a friendly greeding. Alex, is the finance officer, he listens regarding concerns and answers questions. Dr Cole enters and offers his suggestions. Later a restoration date is set. During this time all the staff are friendly and provide any assistance. They and Dr. Cole know their business. I would recommend them and this procedure was completed at the Costa Mesa office. Lastly, I will return to do the rest of my hair. Yes, I am totally satified with the results.

What a disappointment of a company What a disappointment of a company. They spend so much on radio ads, but obviously not enough on customer service. Two straight days I blocked out time in my schedule for an appointment, two straight days, no phone call, no appointment, and no contact from anyone one. Their answering service is no more than a company that takes notes and emails other departments with zero follow-up. Do not waste your valuable time.