Had a medical emergency and felt… Had a medical emergency and felt completely neglected by the staff at Bosley NYC. Half my transplant fell out and I had an awful infection on my head at the transplant site. They brushed it off and told me to go “see a dermatologist” See my pictures on google maps to see the result of the infection and subsequent hair loss. It has been months and they still haven’t reached out. Very disappointing treatment as a fellow healthcare provider.

Nina knows her stuff! Nina was great! She is very knowledgable and her explanation of everything was extensive and helpful! She made me feel comfortable in setting an appointment for the procedure. Will update progress periodically once the FUE is done!

What a disappointment of a company What a disappointment of a company. They spend so much on radio ads, but obviously not enough on customer service. Two straight days I blocked out time in my schedule for an appointment, two straight days, no phone call, no appointment, and no contact from anyone one. Their answering service is no more than a company that takes notes and emails other departments with zero follow-up. Do not waste your valuable time.

I had treatment done one year ago at philadelphia, pa I had treatment done one year ago at philadelphia facility and after one year I went for after treatment results. They really did the terrible job and i paid close to $10.000 for this treatment. Now they are asking me for more money for my satisfaction. They advertise for customer satisfactions but really what they want is just more money from you. Do not trust Bosley and make sure you get a guarantee contracts before you give them any money in advance.

I was late for my appointment 4/25 with… I was late for my appointment 4/25 with a Bosley representative . I contacted customer service and the representative on the phone was kind & courteous enough to guide me to the location and notify the location. Upon arrival Sherry greeted me and my wait was not long at all. Sherry explained the different methods/options in detail which were available to me. The professionals at Bosley in particular Sherry made my decision easy. I’m looking forward to the surgery. Thank you, Frank Barbuto