Karen B.
GBSmooth and Easy Process I was able to speak to a real person who answered the phone and understood my need. The process was smooth and I was kept informed about the status of my shipment all along the way until it was delivered. When in these situations they are stressful, and to have a company like AirFreight that took on the burden without issues was a level of customer service you don't find these days.
Ed
GBHad a critical machine breakdown that… Had a critical machine breakdown that required shipping it out of state for repairs. AirFreight was able to help. Within three hours of making the initial call, they picked up the machine and delivered it 13 hours away.
Kollin
GBWorked with Todd and he made it happen Worked with Todd and he made it happen. Called at 9:30am for a hotshot from Dallas to Waller TX. It was offloaded at 4:30pm. Great job!
Veronica
GBTop Notch Customer Service! John Peterson made the majority of the experience with airfreight great! He provided excellent customer service, his communication skills were on point, and he kept me in the know about where the driver was each day until the final destination. The price was reasonable for a hot shot delivery, and the driver worked well with our employees during the pickup and delivery of our shipment. Thank you for the great experience, AirFreight! We look forward to working with you again.
Ray G.
GBSimply Done Correctly First time experience with AirFreight.com Beginning with the first contact with John Mark Peterson everything was better than I thought it would be. Very helpful answering questions and giving suggestions and rules for safe transport. He sent tracking information at each intersection of the journey, which was very important. Thank you. As a first-time air freight shipper, this experience left me wanting to use AIRFREIGHT.com exclusively for all future OVER-NIGHT Air shipments. Thank Guys Good Job !!!