Carla
USGreat Communication! Great Communication! John was a breeze to get an estimate from, book the driver with and communicated each trip checkpoint without having to be asked. I would absolutely book shipping/freight with them again based on this transaction.
Karen B.
USSmooth and Easy Process I was able to speak to a real person who answered the phone and understood my need. The process was smooth and I was kept informed about the status of my shipment all along the way until it was delivered. When in these situations they are stressful, and to have a company like AirFreight that took on the burden without issues was a level of customer service you don't find these days.
Ed
USHad a critical machine breakdown that… Had a critical machine breakdown that required shipping it out of state for repairs. AirFreight was able to help. Within three hours of making the initial call, they picked up the machine and delivered it 13 hours away.
Veronica
USTop Notch Customer Service! John Peterson made the majority of the experience with airfreight great! He provided excellent customer service, his communication skills were on point, and he kept me in the know about where the driver was each day until the final destination. The price was reasonable for a hot shot delivery, and the driver worked well with our employees during the pickup and delivery of our shipment. Thank you for the great experience, AirFreight! We look forward to working with you again.
April
USLast minute hot shot Easy to schedule shipment to meet our delivery requirments on short notice. Truck driver was hard to understand but clearly new how to communicate with us and knew how to best load our shipment for travel. Shipment made it to the destination earlier than requested. Great experience