Very easy process. Excellent Communication Very easy process. Excellent communication. This is a legit actual company. I dealt with too many scammers trying to find a container and Western Containers made everything so easy. Details were very informative and their communication was hands down the best I have received in a long time. Delivery was very quick and simple. Driver dropped it exactly where I marked and was great to talk with while interacting with my kids.

5⭐️ Service I spoke with the front office the day of the delivery, which gave me a window of time, also, the driver called to give us an approximate time. The delivery of the storage container was delivered in a convenient time We did not have to wait all day. The driver was very courteous, absolutely helpful and with good advice. I give him 5⭐️⭐️⭐️⭐️⭐️‘A.

The container price was excellent The container price was excellent. Shipping price a bit steep. Customer service was excellent. Great contact for day of delivery. The delivery driver was an unpleasant human being. He didn't want to drop the container where we wanted it. We paid a lot of money for a delivery, not for the guy to just drop it in drive. He eventually put it only 10 feet from where it was to go. Grumbled the whole time. To lay that much for delivery, I expect top notch service.

Container replacement Excellent support from company staff in replacement of container with multiple water leaks. Replacement container is leak free.

Out of the blue rate increase I checked with multiple storage container suppliers and opted to go with you because you were "slightly cheaper" than most other options. Now, out of the blue you are raising the prices which defeats the purpose of me choosing you. I honestly would not raise rates on existing rentals until it hit the year mark (12 months), then make an adjustment. But what do I know. I own rental properties and have not raised rates on any of my tenants because I enjoy having "long term" rental income and less turnover. ***UPDATE*** Mike reached out to me about my issue with the price increase and he understood and corrected the issue for me. He made it right which I really appreciate. I have in turn adjusted my star rating to reflect.