Gina Zambia
GBWe have been using Lugless for years. Dependable. We have been using Lugless for years. Dependable. The only thing is -- you have to make sure you drop at a FedEx Print and Ship location, not a general FedEx drop off which could be co-located at a CVS, Staples, etc. The co-located FedEx centers don't know what to do with the luggage.
PK
GBVery simple process Very simple process. Arrived as scheduled at destination. Cheaper than shipping and a whole lot less hassle than checking 2 huge duffles at the airport.
Kiran
GBLugless pathentic service Lugless just does the shipping mediation and leaves you at the mercy of delivery person. They don't really care whether the package got delivered to the customer or not. The phone customer support is chargeable, which seems unworthy. The online chat support won't do much except reading out the website content and help topics. The actual shipping provider Fedex repeatedly say it package got delivered with no delivery evidence such as photo, and when I reach out to lugless, they simply say, they don't have to provide the evidence, but at the end they would ask us to complain to the police. The the most annoying experience.
Mohit
GBGreat experience. Easy and inexpensive process Got a large suitcase delivered from DC to Dallas. It was an extremely easy and smooth process. The basic service was very inexpensive but I chose label delivery and shipment pickup which I feel were a bit overpriced. Will definitely use again and recommend to friends and family.
Sara
GBHighly recommend Not only was this a much cheaper alternative but I didn’t have to be there for pickup. I received a notification when the bag was received and delivered. Easy peasy. I would recommend getting insurance just in case, I chose the lowest option.