customer
INEfficient service for shipping boxes to India HIghlights - responsive customer care team in Oakland (US) and in India. No issues in understanding services and pricing. Very efficient pick-up process. What could be improved? Package handling can be improved. My boxes were crushed in delivery - luckily only a few plastic items and one glass item were broken - nothing major and hence did not go thru the claim process. But it would be good if the boxes are handled propertly
Vivek
INThe entire experience was very… The entire experience was very positive. Their representatives helped guide me throughout the process and were able to arrange for a FedEx pickup even after their scheduled pickup for the month was done. From the time of pick up until the time of delivery I had regular updates which was very reassuring. One thing they should mention more clearly is the total duration can take from 90 days upto 4 months depending on when the pickup and customs clearance. Otherwise everything else was handled very professionally.
customer
INGreat service. Great service.. Delivered my things in a proper way..
Trapped User
GBCommendable Professional Service I used Universal Relocations for my move from IL, US, to TN, India. I found my interactions with the employees prompt and professional. I would recommend Universal Relocations strongly.
Karunakaran
INExcellence all the way! Teams in the USA and India demonstrated professionalism and delivered exceptional quality service. Well-planned/executed. I was informed with regular status/progress updates via emails/calls/texts. I felt that the internal teams had an excellent hand-off / coordination processes transitioning through multiple stages during this international move. Great work by everyone from the 1st mile pickup to the last-mile delivery.