Karunakaran
INExcellence all the way! Teams in the USA and India demonstrated professionalism and delivered exceptional quality service. Well-planned/executed. I was informed with regular status/progress updates via emails/calls/texts. I felt that the internal teams had an excellent hand-off / coordination processes transitioning through multiple stages during this international move. Great work by everyone from the 1st mile pickup to the last-mile delivery.
Vinayak Kumbhar
GBUniversal Relocation utilizing service to move household items from US to India I am utilizing Universal Relocations service to move my household stuff from US - Dallas to India - Pune - 17 boxes. It is excellent service offered by sales team. Priya Darshini was very understanding, explaining process and answer all questions. I will share detail review once I receive my all items/boxes in India and expecting continuous service when my shipment is moving as agreed by them.
Hemant
INNo damages but delays The shipment received without any damage but it was over one month delayed. The dealing staff especially Sini, Madhusudan and Neelkanta were quite cooperative but I am giving 5 stars to the efforts of Sini particularly.
Akshay
INWonderful and Amazing Service ! We recently moved from Virginia to Bangalore. A few of my friends had used universal relocation and advised me to use their services. When I contacted then regarding my shipment and to gather more info, I was assigned with a dedicated person to handle all my queries. He was able to clear all my doubts and was able to guide me though the entire process of getting the packages ready. The packages were picked up at my doorstep without any hassle. When we moved to India, I had to change my delivery address and they were very accommodating. I had to pay the change of address charges but was simple and quick. During the entire process, I received phone calls and emails with regular updates of the shipment. The communication was top notch. There were delays in the ship arriving (Which is totally understandable) but I was impressed by the level of clarity, transparency and communication provided by them. I received my package after 4 months( which is slightly longer than I had expected). to my surprise, the packages were in the exact same condition the way I had handed them over with not a single damage to either the box or the content. I even had a few fragile items which arrived in perfect condition. Kudos to the entire team ranging from customer service to logistic for such a wonderful job. I am thoroughly impressed and would highly recommend their services to people considering shipping their stuff !
SV
GBPerfect Mover !!! This is second time am utilizing services of Universal Relocations. It's an excellent pricing and service they offered. Satya was very courteous to listen my requirements and made it happen !!!! Kudos to Satya !!!