Madison Hill
GBwas my first time using the service and… was my first time using the service and customer service walked me through every step, and was very patient and helpful. greatly appreciate this.
Jimmie W. Mitchell
GBThe price was fair The price was fair. The notifications were great. Service was excellent! Thanks so much I'm sure we will use you again.
Nicholas
GBI couldn't sign in to my account… I couldn't sign in to my account without creating a new password. I then had to enter a credit card for payment even though my company has a line of credit with FQ.
Sean D
GBFantastic customer support people make… Fantastic customer support people make a company great. I talked with Dorothy over the phone - not a robot. She gave me clear and precise instructions on how to track a freight package that was showing issues on the C.H. Robinson Navisphere site. I followed her instructions to the T and ended up at another company's phone service and they used a robot. To my surprise the robot told me that the order was CANCELED. I don't have an account with the second company, so I couldn't navigate their phone service further to get proper assistance and so I called back C.H. Robinson. To my surprise Dorothy was the customer service representative a second time in a row and after I explained the situation, she immediately put me on hold and went to bat for me making the internal inquiries to the other company. About 10-15 minutes later Dorothy came back from being on hold and the problem was resolved. I have tracking on my LTL Freight shipment and am very happy with the service that was received. Very happy with FreightQuote right now and their people!
YALIN KILIC
TRVery easy to book. Great prices Very easy to book. Trustable carriers. Detailed scores for company histories. Good prices. Also quotes from Fedex, UPS and so for small parcels.