customer
IEFantastic product,ease of use and… Fantastic product,ease of use and wonderful support. In four years using it never met me down .
Krzysztof Chylinski
DEGreat Win and Upgrade of our processes We work approx. 3 years with Optimoroute. Since that day we are finally able to organize our logistics in a appropriate and customer focused way. its a big win for our company and helped us massively during our digital transformation. we are quick, able to apply random changes fast, and always on top of things. functions like "running late" are such a win, as we can inform our customers in advance of possible delays...so no more frustration on customers side when the drives is stuck in traffic, just for example.....also a great customer support..thanks Domo and Team for your great work :)
OptimoRoute Customer
GBNot Designed for Repeat Deliveries I’ve been a customer for a few years. This is a simple and effective program that provides the necessary tools to schedule and navigate routes. Unfortunately, the program is not designed for the service industry with recurring stops to the same place throughout the year. You are unable to search for previous service dates without doing an individual search each month (essentially having to make 12 searches to obtain the result needed). I’ve asked for that ability to do this on several occasions but I’ve been met with ‘we’ll add the request to future updates’. It’s been nearly 3 years…still waiting. I will be leaving OptimoRoute very soon.
OptimoRoute Customer
DKGreat support Great support, adding new features often. Price versus functionality.
OptimoRoute Customer
AUText message price Can’t change much without reaching out to customer support Text message price is outrageous and I will be moving my sms service to another provider