Luz Carolina Moreno
CAWebsite is not fit for use Please, work on your website. I have been trying to login on my account and the system does not recognize my password. I requested a "forgot password" in case I made a mistake, but the system does not update the new password, it does not recognize my google neither LinkedIn account. It is very frustrating logging in. I have to try somewhere else
ahmed elmowaled EgyptDarts
EGGreat and fast Response from freightos.com Great and fast Response from support,procedures on website very easy,website shipping prices are excellent, and finally courier agent are responsive and helpful , tracking method available and you will be notified once shippment arrive , thank you very much to freightos.com.
Brian
GBI used to love Freightos I used to love Freightos. I've used them before. But this last shipment was a complete and utter train wreck. There was an issue with US Customs, and the customs broker which Freightos assigned, Clearit, dropped the ball repeatedly. A shipment that should have cost $1,800 with customs fees cost me $5,700, and all my freight was destroyed. I've contacted Freightos repeatedly about this--along with the customs broker AND US Customs, who said that the problem wasn't much of a problem. A simple POA needed to be filled out, and I as the importer of record was unable to provide that. US Customs said that Clearit needed to provide that. I let both Freightos and Clearit know this, and two weeks later I emailed Leigh Carter about the issue. It's doubtful Leigh had read that email. "US Customs destroyed your cargo," she said. "I'm sorry you're frustrated." Wow. I'm out over $15,000, and no one will accept responsibility for the loss. You want to be abandoned, fined, and left high and dry, use Freightos. They used to be so much better than this. Why they use Clearit is beyond me. Their Trustpilot rating is 3.8, yet on their website they claim it's 5.0. I hope Freightos gets back to me on this.
J. Davis
GBHIghly recommend this company for your… HIghly recommend this company for your shipments. This was our first shipment from China to UK and we were definitely nervous about getting the paperwork and processes correct to avoid delays etc. Freightos could not have made this any easier, also the quotes available for our shipment were considerably cheaper than anything we could find elsewhere, and that's without all the extra support that comes with the Freightos platform.
Alex T
MXSmooth Sailing - First time importing to USA! Couldn't recommend enough using Freightos. As a first time importer, I was nervous about the whole process - but it was smooth sailing since the beginning. Very clear communication, great platform, from start to finish, everything worked out seamlessly.