Makes business logistics easier! My go to for overseas shipments both ocean and airfreight. I have been using Freightos for 3yrs now and I haven’t had any problems shipping from the US to Africa. Makes business logistics easier!

I used to love Freightos I used to love Freightos. I've used them before. But this last shipment was a complete and utter train wreck. There was an issue with US Customs, and the customs broker which Freightos assigned, Clearit, dropped the ball repeatedly. A shipment that should have cost $1,800 with customs fees cost me $5,700, and all my freight was destroyed. I've contacted Freightos repeatedly about this--along with the customs broker AND US Customs, who said that the problem wasn't much of a problem. A simple POA needed to be filled out, and I as the importer of record was unable to provide that. US Customs said that Clearit needed to provide that. I let both Freightos and Clearit know this, and two weeks later I emailed Leigh Carter about the issue. It's doubtful Leigh had read that email. "US Customs destroyed your cargo," she said. "I'm sorry you're frustrated." Wow. I'm out over $15,000, and no one will accept responsibility for the loss. You want to be abandoned, fined, and left high and dry, use Freightos. They used to be so much better than this. Why they use Clearit is beyond me. Their Trustpilot rating is 3.8, yet on their website they claim it's 5.0. I hope Freightos gets back to me on this.

Highly Recommend (from a user of over 4 years) I have used Freightos 20 different times this year alone moving everything from small Express packages, to full container loads. The total spend in 2023 was over $90k. In total, in the 4 years I have used them, I have moved 94 shipments totalling $737k. I say all that to say that I am very familiar with the platform, and I also see how some people have had challenges. Freightos is a not a "genie in a bottle". International Freight is complicated and can get wildly expensive (delays etc.) if you do not go into the process with a basic working knowledge of what is required from you (the Consignee) then the chances of something going sideways is high. Have I had issues on Freightos in the past? Yes, I have. I also felt like I had assistance from the platform in helping rectify that. This is a SOLID platform that works. Without it, my business would be much more complicated and time consuming.

Smooth Sailing - First time importing to USA! Couldn't recommend enough using Freightos. As a first time importer, I was nervous about the whole process - but it was smooth sailing since the beginning. Very clear communication, great platform, from start to finish, everything worked out seamlessly.

Website is not fit for use Please, work on your website. I have been trying to login on my account and the system does not recognize my password. I requested a "forgot password" in case I made a mistake, but the system does not update the new password, it does not recognize my google neither LinkedIn account. It is very frustrating logging in. I have to try somewhere else