David DuVall
USDon’t use this scam Called them left a deposit based on a promise of a shipper provided within 24 hours. Clearly did not happen, called multiple times with no answer or returned phone call. It’s now 5days later and still no response, sadly it appears to be scam business. Apparently the deposit is all they wanted then they just disappeared, had to report my card lost and get issued a new one to avoid them having my card info. Do not waste your time with them.
Mark G
USUseless money grubbing company Useless money grubbing company. Both FR8STAR and the broker that FR8STAR referred the shipping job to took too much of my money. The actual trucking company got only 60% of my money. Joe at FR8STAR did nothing but harass me saying he had truckers ready to take my load. He took a big chunk of my money and CHARGED ME an additional 3% processing fee without telling me by using PayPal credit card processing. Then, the Brock agent would not even start looking for a trucker until my check to Brock had cleared. This FR8STAR system sucks and robs the trucking company of money that should pay the driver. Next time, I'll use UShip and know how much UShip is taking and how much the trucker is getting.
TW
USThey put my tractor on a box truck ! They put my tractor on a box truck ! How was I suppose to unload it ? If I wouldn’t have had a hill, there would have been no way to unload it ! Terrible communication ! They said they called, but never left a voicemail. I will not use again !
Ken
USWorst experience with a shipping…for a first time customer of FR8Star. Worst experience with a shipping company. Staff and management not helpful. I paid deposit on load and company refused to refund deposit on load they did not haul. FR8Star was no help and refused to assist with assisting with my refund. Company posted dimensions of load from auction on equipment that I purchased out of state, sight unseen. The dimensions FR8Star posted were incorrect and FR8Star expected me to validate the dimensions on equipment that was purchased at auction. website does not clearly state this and they kept my deposit and management refused to assist in refunding a deposit for a load that was not hauled by FR8Star. poor customer service!
Les
USSkid Steer Transport I went through FR8Star to get my skid steer shipped from Pennsylvania. The process was quick and easy. I ended up using Kirsch Transportation Services. John was a pleasure to work with and kept me informed with the transportation all the way to my door. You couldn't ask for more.