Urgent order expedited I needed some snake weights at very short notice for a research visit to a library. Mandy in Customer Services could not have been more helpful in arranging prompt processing and rapid despatch of my order. They arrived in time, and proved invaluable.

PEL has a super range of products not… PEL has a super range of products not readily found elsewhere at the quality and price I needed. One order item may have delayed the overall order beyond my deadline. Customer service was brilliant in ensuring my priority items were delivered on time to enable my meeting a deadline. I should also highlight the packaging used was very robust and ensured my items arrived in a pristine state.

Excellent online service. I've placed several orders with PEL recently and rate their service very highly. The range of products they offer is comprehensive and of high quality, but not overwhelming - their buyers have done the legwork for you and sourced excellent products. Their website is one of the best I've used for online buying - it works smoothly and the additional suggestions for each product are very helpful. Finally, despatch and delivery are quick and reliable.

Print sleeves Pronto We needed prints sleeves to fulfil a last minute customer order, and requested a pretty unrealistic turnaround. Our order was dealt with straight away, Efficiently without fuss. Thank you Mandy!

Leather rejuvinater for an old travel bag I have a 100 year old leather travel bag to restore. The leather has become very dry and stiff. Not supple and was not responding to any leather conditioner or wax. However I purchased some leather rejuvinater from Preservation Equipment, followed the instructions and applied to the bag after I had washed the wax off. The rejuvinater treatment worked perfectly. The bag is now soft and supple and ready for another 100 years of use. I am very happy with the end product.