Great products and helpful staff I am always delighted with the products I receive from Preservation Equipment Limited. They are high quality items and I can order with confidence. Recently, I was particularly pleased, as I was running out of time to complete a special birthday present and had to 'phone to ask for my order to be upgraded to first class mail. The staff were extremely helpful and professional. I received my large acid-free photo corners speedily, which enabled me to complete the project. Thank you for your help.

This was my first time ordering from… This was my first time ordering from PEL. I cleverly managed to complete two separate orders within minutes of each other instead of a combined order. I had a little mutter to myself but considered it an exercise in learning to concentrate. I was pleasantly surprised to receive an email from Mandy the next day explaining that the orders would be amalgamated and I'd only have to pay one amount of postage. I can't recall when, or if, this has happened before with any other online purchase. Because of this I'm definitely going to order more items from PEL and I hope Mandy gets a promotion or pay rise.

We had really prompt and helpful… We had really prompt and helpful service from Mandy; when two orders went out in a hurry, Mandy got in touch personally to rearrange delivery in one go which helped with costs and organisation. It was refreshingly helpful in an age where ordering online feels so detached. Highly recommended company, thank you.

Urgent order expedited I needed some snake weights at very short notice for a research visit to a library. Mandy in Customer Services could not have been more helpful in arranging prompt processing and rapid despatch of my order. They arrived in time, and proved invaluable.

Cultural heritage photographer London very impressed as a new customer , had an archiving job and needed an order asap , the whole process was brilliant. Mandy emailed personally to update me on delivery. arrived on time well packaged and excellent products. Thank you to the team . Highly recommended 5 stars