This was my first time ordering from… This was my first time ordering from PEL. I cleverly managed to complete two separate orders within minutes of each other instead of a combined order. I had a little mutter to myself but considered it an exercise in learning to concentrate. I was pleasantly surprised to receive an email from Mandy the next day explaining that the orders would be amalgamated and I'd only have to pay one amount of postage. I can't recall when, or if, this has happened before with any other online purchase. Because of this I'm definitely going to order more items from PEL and I hope Mandy gets a promotion or pay rise.

PEL has a super range of products not… PEL has a super range of products not readily found elsewhere at the quality and price I needed. One order item may have delayed the overall order beyond my deadline. Customer service was brilliant in ensuring my priority items were delivered on time to enable my meeting a deadline. I should also highlight the packaging used was very robust and ensured my items arrived in a pristine state.

Print sleeves Pronto We needed prints sleeves to fulfil a last minute customer order, and requested a pretty unrealistic turnaround. Our order was dealt with straight away, Efficiently without fuss. Thank you Mandy!

Excellent online service. I've placed several orders with PEL recently and rate their service very highly. The range of products they offer is comprehensive and of high quality, but not overwhelming - their buyers have done the legwork for you and sourced excellent products. Their website is one of the best I've used for online buying - it works smoothly and the additional suggestions for each product are very helpful. Finally, despatch and delivery are quick and reliable.

Efficient and very helpful Not only does the company provide essential equipment and supplies, the staff are pleasant, helpful, and do their best to fulfil orders as quickly as possible. They may not always be able to fully meet an individual customer's needs but, my experience is that they will do all that they possibly can. Completely delighted with both their products and the high level of customer service.