Haste accepted and haste delivered - wow! We needed board in a hurry (why is it that persons working on 300 year old instruments get into the pickle of needing card yesterday!?) and I ordered it after the office closed on a Wednesday. I sent an email, left a note and a voicemail asking for it to be expedited. Before dawn the next day there was a message saying that the board would be sent that very day - it was! - and it arrived today before midday. Wonderful service, thank you, JRB

Very good service Considerate advice and clear answers to my queries. Delivery made efficiently and without fuss or bother by Nick and Alex. I would use this provider again.

Promises Kept Promises Kept I was working within a specific time frame and needed to protect some photographs. I ran out of protective sleeves and on re-ordering was worried that they may not be delivered in time. I phoned, was greeted with professionalism and courtesy. My urgent need was responded to and a promise of delivery was kept. Thank you to Linda, Mandy and all those involved in expediting my order! So much appreciated.

Always helpful with our requests Always helpful with our requests! This time they got my order processed within one day upon my request as we have a deadline for Monday, even though it should have been 3-5 days processing time. A very happy customer here.

This was my first time ordering from… This was my first time ordering from PEL. I cleverly managed to complete two separate orders within minutes of each other instead of a combined order. I had a little mutter to myself but considered it an exercise in learning to concentrate. I was pleasantly surprised to receive an email from Mandy the next day explaining that the orders would be amalgamated and I'd only have to pay one amount of postage. I can't recall when, or if, this has happened before with any other online purchase. Because of this I'm definitely going to order more items from PEL and I hope Mandy gets a promotion or pay rise.