Sylvia
SGThank you very much for your dedication, professionalism and support! Mandy, Jo, Laura were very kind, friendly and professional! They were very steadfast in their replies to my enquiries, provided reassurance and took care of all the details to ensure all goes smoothly. My purchases of the products happened to be during the lockdown in UK and times of this pandemic which created some delay but these were to be expected and understandable. It is also heartening to know that the PEL is doing their upmost best to still provide access to goods, doing good work in customers service while also taking care of the wellbeing of their staff during times of pandemic. Thank you for your dedication and wonderful work!
Robert Sharpe
GBLeather rejuvinater for an old travel bag I have a 100 year old leather travel bag to restore. The leather has become very dry and stiff. Not supple and was not responding to any leather conditioner or wax. However I purchased some leather rejuvinater from Preservation Equipment, followed the instructions and applied to the bag after I had washed the wax off. The rejuvinater treatment worked perfectly. The bag is now soft and supple and ready for another 100 years of use. I am very happy with the end product.
Peter
GBCultural heritage photographer London very impressed as a new customer , had an archiving job and needed an order asap , the whole process was brilliant. Mandy emailed personally to update me on delivery. arrived on time well packaged and excellent products. Thank you to the team . Highly recommended 5 stars
VM
GBEfficient and very helpful Not only does the company provide essential equipment and supplies, the staff are pleasant, helpful, and do their best to fulfil orders as quickly as possible. They may not always be able to fully meet an individual customer's needs but, my experience is that they will do all that they possibly can. Completely delighted with both their products and the high level of customer service.
Cecily Spall
GBWe had really prompt and helpful… We had really prompt and helpful service from Mandy; when two orders went out in a hurry, Mandy got in touch personally to rearrange delivery in one go which helped with costs and organisation. It was refreshingly helpful in an age where ordering online feels so detached. Highly recommended company, thank you.