Great products and helpful staff I am always delighted with the products I receive from Preservation Equipment Limited. They are high quality items and I can order with confidence. Recently, I was particularly pleased, as I was running out of time to complete a special birthday present and had to 'phone to ask for my order to be upgraded to first class mail. The staff were extremely helpful and professional. I received my large acid-free photo corners speedily, which enabled me to complete the project. Thank you for your help.

Promises Kept Promises Kept I was working within a specific time frame and needed to protect some photographs. I ran out of protective sleeves and on re-ordering was worried that they may not be delivered in time. I phoned, was greeted with professionalism and courtesy. My urgent need was responded to and a promise of delivery was kept. Thank you to Linda, Mandy and all those involved in expediting my order! So much appreciated.

Haste accepted and haste delivered - wow! We needed board in a hurry (why is it that persons working on 300 year old instruments get into the pickle of needing card yesterday!?) and I ordered it after the office closed on a Wednesday. I sent an email, left a note and a voicemail asking for it to be expedited. Before dawn the next day there was a message saying that the board would be sent that very day - it was! - and it arrived today before midday. Wonderful service, thank you, JRB

Always helpful with our requests Always helpful with our requests! This time they got my order processed within one day upon my request as we have a deadline for Monday, even though it should have been 3-5 days processing time. A very happy customer here.

PEL has a super range of products not… PEL has a super range of products not readily found elsewhere at the quality and price I needed. One order item may have delayed the overall order beyond my deadline. Customer service was brilliant in ensuring my priority items were delivered on time to enable my meeting a deadline. I should also highlight the packaging used was very robust and ensured my items arrived in a pristine state.