Very good service Considerate advice and clear answers to my queries. Delivery made efficiently and without fuss or bother by Nick and Alex. I would use this provider again.

PEL has a super range of products not… PEL has a super range of products not readily found elsewhere at the quality and price I needed. One order item may have delayed the overall order beyond my deadline. Customer service was brilliant in ensuring my priority items were delivered on time to enable my meeting a deadline. I should also highlight the packaging used was very robust and ensured my items arrived in a pristine state.

Excellent online service. I've placed several orders with PEL recently and rate their service very highly. The range of products they offer is comprehensive and of high quality, but not overwhelming - their buyers have done the legwork for you and sourced excellent products. Their website is one of the best I've used for online buying - it works smoothly and the additional suggestions for each product are very helpful. Finally, despatch and delivery are quick and reliable.

Always helpful with our requests Always helpful with our requests! This time they got my order processed within one day upon my request as we have a deadline for Monday, even though it should have been 3-5 days processing time. A very happy customer here.

Urgent order expedited I needed some snake weights at very short notice for a research visit to a library. Mandy in Customer Services could not have been more helpful in arranging prompt processing and rapid despatch of my order. They arrived in time, and proved invaluable.