Illinois/Florida Snowbird As a snowbird, I have my car shipped to/from FL/IL annually. In January, the pick up timing was fine (other than an extremely rude driver), but the car was delivered in FL 2 days before I arrived (which I was told would NOT happen). I had to scramble to find somewhere to accept the car. I did receive a small refund for my difficulties. In April, I had very little notice for pickup. The driver arrived with a pick up truck towing 3 trailer bays. What? He did not speak a word of English. And Oops... my car didn't fit so he left. I contacted my salesperson, Scott, and the 800 number which is worthless. Nothing was done. Now I'm in a rush to get the car picked up before I leave in 2 days. I have had 2 concurrent bad experiences with Ship a Car Direct. It seems they do no quality control on the drivers/carriers, do not respect the customer's time frames, and are not helpful when problems do arise - you're kind of left on your own. Like someone else said, use Montway. They may cost a little more, but they're a much higher quality operation.

Great service, although sometimes felt down to the wire At the end of the day, the car move worked out perfectly (in our case a Honda being shipped from San Francisco to Seattle) - awesome staff on both ends, easy to pay, and more. The ship a car direct app was also helpful. Prices reasonable and better than what our movers would have charged. Only reason I went with 4 stars instead of 5 is that our 3-day window nearly came and went without a carrier accepting the order. Everyone I spoke with at ship a car direct wasn’t remotely concerned, but I think setting this expectation in advance (e.g., that 30% of cars get shipped on day 1 of the window, 40% on day 2, etc) would have helped to lower our anxiety.

Ship A Car Direct Was Great This is the 2nd time I have used Ship A Car Direct to ship my cars across country. Both times they have been outstanding... honest, quick to respond, truly concerned that you have the best experience. Scott is just terrific, handling everything from start to finish. Highest recommendation!

I had an overall great experience with… I had an overall great experience with Ship a Car Direct! Once I got the system down (who to call/text re. different questions about my order) things went quite smoothly. They also provided a lot of helpful info for me as someone who was shipping a car for the first time. The price was reasonable & better than several other quotes from different companies, without feeling like I sacrificed on quality/safety or timeliness.

Professional Staff picked Professional Transport ON TIME Scott was professional from the first call and communicated well through the entire process shipping my car from the East Coast to California. Found a Transporter in less than 5 days even with the small town pick up needed in PA. He was efficient and selected a great carrier that also had the same professional manners needed to build customer confidence to ease the stress of transporting my vehicle. His other team members made sure pick up went fine then the carrier took over with updates on the cross-country journey. Everything ran smoothly with no surprises. My car had no issues arriving. The driver called personally to arrange exact arrival time which made the icing on the cake perfect. Overall A+ service and I'm super happy choosing "Ship a Car Direct" from the many chooses.. Highly recommend them.