Lottie was phenomenal Lottie was phenomenal , to work with . The whole process was seamless . And was handled with integrity !

We shipped a car from Naples We shipped a car from Naples, FL to Germantown, TN, the first time we have ever shipped a car. Ship A Car Direct (SACD) made the entire experience easy with no surprises. Quoted price was competitive and they met our pick up time and even delivered the car in one day. Our service advisor (John) kept us advised all throughout the process which gave a good comfort with our decision to use SACD. We will definitely use them again in the future.

I had an overall great experience with… I had an overall great experience with Ship a Car Direct! Once I got the system down (who to call/text re. different questions about my order) things went quite smoothly. They also provided a lot of helpful info for me as someone who was shipping a car for the first time. The price was reasonable & better than several other quotes from different companies, without feeling like I sacrificed on quality/safety or timeliness.

I hope this review can be beneficial… I hope this review can be beneficial for others who are considering this company for their transportation needs. My strong suggestion is to go with Montway or Sherpa. Should you decide to go with this company, make sure to inquire about the transport provider they will use. If its Highline Auto Transport LLC, avoid this at all cost. Their preference is to communicate via text rather than phone calls. Contacting the driver is an impossible task. Once you establish contact with their dispatch unit, they require you to handle the task of reaching out to the driver and organizing the timetable. They never know where the driver is and expect you find out for yourself. The condition of their trucks is absolutely awful. The lift gate, remotes, storage, are all in poor condition with wiring exposed. Those vehicles are in desperate need of major repairs. Their tone is unacceptable and lacks professionalism due to their arrogance. This brings me back to Ship-a-car-direct. They promise to thoroughly inspect the shippers so you can be worry-free. Based on the factors mentioned above, no reputable company would risk hiring this transport company. To get more proof, check their record on the Better Business Bureau. My intention is not to intentionally damage the reputation of these companies; I simply want to encourage future customers to reconsider their shipping requirements, especially if they own a luxury vehicle. After I went to meet the driver and collect my vehicle myself, they decided to reimburse me a paltry $100. Avoid at all cost. Updated : 4-29-24 I would also like to take a moment and update my review. Alex has since called me, and we had a discussion about my experience. It says a lot about the company, and their attempt to uphold the standards they set forth. While my personal experience wasn’t satisfactory, I do appreciate a company reaching out and attempting to rectify the situation. I do believe a second chance is warranted since they equally went through a bad experience. I appreciated the refund, but more importantly, I appreciated the willingness to listen. I will reconsider future transportion needs.

EVERTHING FROM THE FIRST INITAL… EVERTHING FROM THE FIRST INITAL CONVERSATION TO THE DELIVERY WAS NOTHING BUT GREATNESS....I WOULD DEFINITELY RECOMMEND TO ANYONE LOOKING TO SHIP THERE VEHICLE...SEE YOU IN ABOUT 3 YEARS... FORGOT TO ADD CAR WAS SHIPPED FROM VA TO TACOMA WASHINGTON..:)