Friendly, efficient, personal, caring. I really like this storage system overall. The only concern is the unavailability of a rolling cart at times as they were being used by someone else and I needed to get a move on

Clean, convenient storage at a great price I booked my storage unit ahead of time over the phone, got set up quickly and efficiently when I arrived, and was able to pull my vehicle into the facility to make for easier unloading (and helped me avoid the heat that day). Service was friendly, location was secure, and the price was right.

I am disappointed in my decision to rent from this facility! I am somewhat disappointed in my decision to rent from the New Hope storage facility. I moved in on Friday, September 13th, around 5:00 p.m. I was pleased with the staff, the price, the indiividually alarmed doors, the unloading inside the building. I was VERY unhappy with the temperature, very very hot inside. It was cooler outside, not my idea of climate controlled. There were only three carts available and two were being used, that left one small cart to unload a 26' truck. The smell of fresh cigarette smoke, someone smoking in the building, and now the worry of my belongings smelling of cigarettes. I chose this facility because of the amenities it provided. I felt my belongings would be safe. I now fear damage from high humidity and cigarette smoke. Please reassure me that this will not be the case. I really do NOT want to move again.

An excellent facility managed by a bright guy who runs a tight ship. The storage facility is in an old building, but climate is well controlled. There are always large carts available by the elevators. Security is excellent, requiring you to enter your code prior to entry in order to deactivate motion sensor and door alarms. The facility is clean and well-kept.

Good start up deal, super nice people to work with I stopped in to get a unit to store some motorcycles. The clerk was VERY nice and helped me to get the right sized unit along with what I considered to be a very fair deal. I would recommend them to anyone with extra storage needs!!!