where are my orders A good company, but apparently until your cargo gets stuck at customs My orders are being checked in Germany ( Frankfurt) from October 7, 2023 It feels like no action is being taken to solve this problem. Constantly answers - we try. We do and that’s all The orders haven't moved yet It's already March

WhaMy purchases in Germany and sending them by parcel postt I like most about Banderolka is… What I like most about Banderolka is its reliability. My package from the store ends up in the warehouse, it doesn’t arrive earlier when no one is at work yet, it doesn’t arrive later when everyone has already left work. I find out that the parcel arrived at the warehouse on the same day, there is no need to sit in the dark, is my parcel lost? Russian Post works great for delivering parcels to Russia, at least in Germany. At customs, the parcel goes through quickly, brokers are not stupid, unlike other services. In general, I'm happy so far.

An unexpected continuation of one story of bad support I wrote a previous negative review about QWINRTY customer service. The company showed attention to my review and contacted me through its support system and, as it seemed to me at first look, partially admitted its mistakes. For my part, I tried to help them correct the insufficiently quality processing particulary where a failure was possible (shipping consolidation). Which is what happened in my case. How surprised I was to see the next morning that two of my incoming shipments were postponed by the QWINTRY in dispatch, and I received an appeal allegedly from the company’s security service with demands of an absurd nature, but in a benevolent tone. This is an interesting know-how in resolving conflicts in the field of processing and customer support. I think I must keep subscribers of TRUSTPILOT updated in the future. For now it looks like a hidden threat.

made over 40 parcels to Russia made over 40 parcels to Russia never lost any of them, now days a bit longer then it used to be, but this is understood, logistics to Russia is broken. Support is also great and fast. Solved all issues and special request had along the way.

Bringing the US market to my doorstep:) Shopping from international websites was sometimes a gamble for me, mostly because many sellers don't offer direct shipping. That's when I found Qwintry, well the seller recommeded this service as he already dealt with it. My first order was a set of Walkind Dead comics that I couldn't find here in Australia. While the shipping process I was provided regular updates about my order whereabouts. The packaging was exceptional, thanks to seller and qwintry. I think the service charges are pretty ok.