U.S. Luxury Shippers

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4.60
Based on 20 Reviews

5

85.00%

4

0.00%

3

10.00%

2

0.00%

1

5.00%
About U.S. Luxury Shippers

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Benjamin Ricci
US

Bad communication but good delivery I contacted US Luxury Shippers online and got a quote very fast. After this, it was radio silence for couple of days until the day before pick up to tell me that the drivers were 1 day ahead of schedule. they picked up the car and delivered it on time (even before expected) and without issues. The drivers were very good but the communication was just bad! Every time I tried to call them I ended up on voicemail which was very annoying and stressful! No signs of them since the pick-up, I received a charge on my card for the remaining amount, which is fine but just the way they operate is weird...

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Scott
US

Hire this Company Here’s the thing. It’s so hard to find a trust worthy company to transport your most prized possession. After doing some research, and finding companies that don’t return your calls, and even more, call you back several days later to not get correct straight forward answers, I found US Luxury Shippers and spoke to Jackie. He was kind, responsive and stuck to his work and price. In fact, I received the delivery of the vehicle 1 day earlier than planned. I highly recommend US Luxury Shippers for your shipping of that special car. Thanks Guys

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Ashli S
US

We could not have been happier with the…service. We could not have been happier with the service and delivery. Jackie was incredibly helpful and communicative. And the delivery was faster than we thought possible. The driver was friendly, helpful and incredibly careful with our vehicle. We would use them again in a heartbeat! Can’t go wrong and so much better than hiring a broker where you don’t know who is actually transporting your car.

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Bradley
US

Outstanding delivery experience Jackie did an excellent job coordinating my recent car shipment. His initial contact through to the final delivery was first rate. Most importantly the vehicle arrived in flawless condition. I will definitely reach out to Jackie when myself or any of my friends need one of our cars transported. Thanks again!

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Jason Westmoreland
US

Arrived dirty and covered in snow! I researched several shippers to transport my new 2019 Corvette from New Hampshire to Montana in early December. U.S.Luxury Shippers was the quickest and most expensive by far, but it was worth it to me to have it before Christmas. They had it picked up within 2 days as promised and delivered to Montana in about 4 days which was great! When it arrived in the enclosed two car trailer it was filthy dirty and was covered in snow! The trailer appeared to be on it's last leg and had expandable foam sprayed in miscellaneous areas of they interior, however, they missed the leaking roof evidently. The biggest problem is that they transport the vehicles with the windows down so they can get in and out of them, so there was dirt and snow on the interior of the vehicle which was sickening. The driver apologized, but that doesn't solve the issue. I immediately called "my contact at U.S. Luxury Shippers" several times and he didn't answer. I paid the driver in cash and signed his release reluctantly because he couldn't leave until I did. For the next 3 days I have tried to reach "my contact at U.S. Luxury Shippers" by calling his direct line, business line and cell phone. He has NEVER returned my call! It should have been a red flag as to the kind of customer service this company offers when the communication all but stopped after I booked it and gave him my credit card deposit. So I guess I shouldn't be surprised that he won't return my calls after there was an issue. This could have been a better experience if there was communication. UPDATE: Upon seeing this post "my contact at U.S. Luxury Shippers" contacted me and has offered to refund 250.00 to pay for some detailing. Better than nothing.

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