Cyril Maleval
IEGreat experience shipping from DE to Ireland Ordered a nice product online, shipped to the Delaware address for sales tax free! I first tried to enforce my preferred shipping method but that didn’t work well (the courrier’s fault, not mine nor shippingXPS’s). We ended up rescheduling the package, and it reached me 2 days ago. All in all, it’s a great service, pretty cheap, considering, great online support through WhatsApp (mostly text but had the occasional call to resolve something more conveniently). Would recommend vs other competitors for sure!
Ted
GBFantastic customer care, and speedy, reasonably priced service! The customer support of ShippingXPS is outstanding. I've contacted them several times for clarifications on shipping and services, both before and after placing my order, and they've been exceedingly accommodating. They were also very obliging with several specific requests I had. However, they could make a small improvement to their attention to detail regarding additional services. For instance, I asked for photos of the laptop and charger inside the box, but initially, I only received a photo of the box and the information sticker. This was resolved after a phone call. While they're very responsive on WhatsApp, their replies can be brief and sometimes require further prompting to obtain the necessary information. But they do eventually get there. Their overall service and parcel handling impressed me greatly. My package was uploaded on their website within an hour of delivery. Their website is user-friendly and straightforward. Additionally, their shipping rates are very competitive; I paid just under $70 for a 2-day FedEx delivery to the UK, significantly less than other forwarders like Fishisfast and Stackry, which would have cost $110-120. In general, I'm very happy with the service provided by ShippingXPS and would strongly recommend them. The minor issues encountered may be attributed to the scale of their operations or just inexperience. However, their customer support is exceptionally attentive, their website is user-friendly, their processing speed is remarkable, and their shipping rates are very reasonable. I would not hesitate togo to them again for future shipments from the US!
John
DENo Issues, Very Active Support! Before actually using the services, I contacted the support via Whatsapp with some questions. Got all the needed answers and finally tried it out. Worked out perfectly and the shipping cost actually cost less than what the calculator. All in all very happy!
klant
NLGreat experience shipping to The… Great experience shipping to The Netherlands. It took only a few days to arrive
N
GBGreat experience Found this company off Reddit, thought it looked a bit sketchy but went ahead anyway - turns out I had nothing to worry about! Shipping was very fast to the UK, delivery updates came promptly, customer support was excellent, and the price is unbeatable. Very satisfied.