Top Shelf Customer Service! I needed to transport a vehicle 2/3 of the way across the country and had the pleasure of working with Alex at Googa Transport, Inc. What a great experience I had. Alex was highly informative Alex was extraordinarily polite Alex acknowledged all my issues Alex had excellent response time Alex followed up meticulously Alex is quintessential customer service I would recommend Googa Transport for your ship needs and would recommend that you ASK FOR ALEX! He is a Pro!

It was great working with this company Adam was very helpful and responsible. He gave us very precise information regarding the vehicle, so we didn't have to deal with any kind of surprise while transporting the vehicle he assigned to us. We really hope do make business again in the future!

The Worst Switched reps on me midway. New rep was rude and obnoxious. Basically tried to strong arm me into paying more after we had a signed contract. It was a disaster from start to finish resulting in water damage to the inside of my vehicle and the contents. I was told we don’t work for free our job is done. NEVER AGAIN

Excellent experience getting my parents… Excellent experience getting my parents Honda struck to Charlotte. This is the third time I have used this transport service Adam is great and helpful. I would highly recommend. Melanie w

Googa will NOT honor their contract! THEE. WORST. EXPERIENCE. EVER. If I could give them 0 stars I surely would. According to their contract, a FULL refund is due since the order was cancelled prior to a Carrier accepting it. They failed at finding someone who would pick up my car at the amount that was invoiced. Googa representative is withholding a cancellation fee that does not apply to this circumstance. This is apparent in the contract which states in section 9. Cancellation and Refund Policy, paragraph 9a, that there will NOT be any extra cost or cancellation fee if the order is cancelled by the customer PRIOR to a CARRIER accepting the Order. Two Carriers wanted more money, and those terms were not an option. It is also stated in the contract that a customer can refuse the higher price without a fee, yet Googa will not refund the entire invoiced amount. Legal action will be taken, and their shady practice will be reported to the BBB and shared on all social media. I despise them withholding money that DOES NOT belong to them!