Lori Cureton
GBGooga will NOT honor their contract! THEE. WORST. EXPERIENCE. EVER. If I could give them 0 stars I surely would. According to their contract, a FULL refund is due since the order was cancelled prior to a Carrier accepting it. They failed at finding someone who would pick up my car at the amount that was invoiced. Googa representative is withholding a cancellation fee that does not apply to this circumstance. This is apparent in the contract which states in section 9. Cancellation and Refund Policy, paragraph 9a, that there will NOT be any extra cost or cancellation fee if the order is cancelled by the customer PRIOR to a CARRIER accepting the Order. Two Carriers wanted more money, and those terms were not an option. It is also stated in the contract that a customer can refuse the higher price without a fee, yet Googa will not refund the entire invoiced amount. Legal action will be taken, and their shady practice will be reported to the BBB and shared on all social media. I despise them withholding money that DOES NOT belong to them!
Melanie Whitfield
GBExcellent experience getting my parents… Excellent experience getting my parents Honda struck to Charlotte. This is the third time I have used this transport service Adam is great and helpful. I would highly recommend. Melanie w
Scott Langlise
GBIt was awesome Experience It was awesome Experience. Incredible customer service throughout the whole process! Car arrived quickly and in perfect condition. I’ve used these guys to move to the mainland and back home to the city a few times and every time they’ve been great.
Gina
GBThe Worst Switched reps on me midway. New rep was rude and obnoxious. Basically tried to strong arm me into paying more after we had a signed contract. It was a disaster from start to finish resulting in water damage to the inside of my vehicle and the contents. I was told we don’t work for free our job is done. NEVER AGAIN
Todd Silver
GBHad a such a great experience working… Had a such a great experience working with these guys, it was done in a timely manner and very professional. Would go back in the future.