The incompetency of a lifetime These people have been nothing but incompetent since the beginning of us working with them. I have never had such a lack of communication and transparency about the process. They messed up the dates that my dogs were supposed to travel and now my dogs are stranded in Germany with incorrect health records and are facing being shipped back to America when I’m leaving for Europe. Do not work with this company.

Arranged my dog's trip to China with… Arranged my dog's trip to China with great care and help. Managed to solve a last minute issue of my own fault in the most satisfactory way. Special shout-out to Donald for making this possible and definitely recommend! Will be using the same for the return trip as well!

Efficient and professional Our dog was unable to join us on our military flight to Germany. Fortunately, the Dog Gone Taxi team was able to step in and help us out. They took care of all flights, ensuring our pet's safety throughout the process while assisting us with all the paperwork requirements. They were flexible and more than willing to provide us options at each turn. Even with a few obstacles, this company got us our pet safe and sound and at a pace comfortable for our family. Great work from a great company.

Great Experience This company was nothing but an absolute pleasure to deal with. They answered every question I had, no matter how simple in a very quick and appropriate manner. Everything was clear and concisely written out for me. I had a horrible experience with the breeder I was dealing with to make a USA/Canada move and even though the puppy didn’t end up working out they made the whole experience that much better. I can’t have enough good to say about them and would recommend them to anyone looking for a transport company.

Don't waste your money. Do it yourself. It's easy. Read the regulations yourself. I was looking to have less stress on my hands but the stress started at first email follow up from them. I got confused because they sent me the wrong forms ! And the wrong information ! OMG ! Good thing I knew better and did my research prior to contacting them. Its a waste of money. Not as hard as you think. Make time to get your pet health certificate and necessary rabies shots. It's time sensitive, that's all. Make extra time for transport just like any travel plans. Update: After I posted this review, Now they have responded with a email with a an angry tone. I was honest about my review. Absolutely not worth it.