caressa long
GBThe incompetency of a lifetime These people have been nothing but incompetent since the beginning of us working with them. I have never had such a lack of communication and transparency about the process. They messed up the dates that my dogs were supposed to travel and now my dogs are stranded in Germany with incorrect health records and are facing being shipped back to America when I’m leaving for Europe. Do not work with this company.
Jason
GBArranged my dog's trip to China with… Arranged my dog's trip to China with great care and help. Managed to solve a last minute issue of my own fault in the most satisfactory way. Special shout-out to Donald for making this possible and definitely recommend! Will be using the same for the return trip as well!
Terell White
GBTruly caring and wonderful company. I am in the military and had to attend a school. Doggonetaxi took an impossible situation and made it work for me for wwaayyyy less then other companies quoted me. They took great care of my dogs as well as helped me in every way feel comfortable and secure about their service. I definitely recommend them to EVERYONE because they are here to help, not for the money. THANK YOU Doggonetaxi!!
Olivia
GBDon't waste your money. Do it yourself. It's easy. Read the regulations yourself. I was looking to have less stress on my hands but the stress started at first email follow up from them. I got confused because they sent me the wrong forms ! And the wrong information ! OMG ! Good thing I knew better and did my research prior to contacting them. Its a waste of money. Not as hard as you think. Make time to get your pet health certificate and necessary rabies shots. It's time sensitive, that's all. Make extra time for transport just like any travel plans. Update: After I posted this review, Now they have responded with a email with a an angry tone. I was honest about my review. Absolutely not worth it.
Di-Enid Clarke
FRPeace of Mind in an emergency We had to travel urgently and needed help at transporting our dog to our destination. Dog Gone Taxi were always reactive and knowledgeable. They have the experience to provide the full service we needed. Another peace of mind was the Lufthansa Cargo Live Premium Service. We thank the whole team involved in making this happen.