Debra Tennant
GBVery trustworthy and dependable. I was desperate to bring my daughters boxer home from Oregon to West Virginia after her sudden passing. Doggone taxi accepted that challenge on my first call to them. I tried several other services but they didn't answer my call or couldn't take the job for several weeks. Jennifer contacted me daily and even sent pictures of their progress across the country and made the health and welfare of our boxer her first priority. Thank you doggonetaxi for your excellent service.
Christopher Kudrna
IEWonderful experience - will definitely use again Moving our dog from the west coast of US to Europe caused us parents quite a bit of anxiety. Once we engaged with Dog Gone Taxi, that anxiety went away. They quickly provided us all the details of the process as well as advice and recommendations. When the time came to actually send him over, everything went perfectly from the driver who picked him up at home and got him on the plane to the agents in Europe who handled all the customs and import paperwork. Without question we will use Dog Gone Taxi again and will happily recommend them to friends and colleagues.
Olivia
GBDon't waste your money. Do it yourself. It's easy. Read the regulations yourself. I was looking to have less stress on my hands but the stress started at first email follow up from them. I got confused because they sent me the wrong forms ! And the wrong information ! OMG ! Good thing I knew better and did my research prior to contacting them. Its a waste of money. Not as hard as you think. Make time to get your pet health certificate and necessary rabies shots. It's time sensitive, that's all. Make extra time for transport just like any travel plans. Update: After I posted this review, Now they have responded with a email with a an angry tone. I was honest about my review. Absolutely not worth it.
Nicole
CAGreat Experience This company was nothing but an absolute pleasure to deal with. They answered every question I had, no matter how simple in a very quick and appropriate manner. Everything was clear and concisely written out for me. I had a horrible experience with the breeder I was dealing with to make a USA/Canada move and even though the puppy didn’t end up working out they made the whole experience that much better. I can’t have enough good to say about them and would recommend them to anyone looking for a transport company.
caressa long
GBThe incompetency of a lifetime These people have been nothing but incompetent since the beginning of us working with them. I have never had such a lack of communication and transparency about the process. They messed up the dates that my dogs were supposed to travel and now my dogs are stranded in Germany with incorrect health records and are facing being shipped back to America when I’m leaving for Europe. Do not work with this company.