Indy and Flex to Thailand I can’t say enough about how much I appreciated the help and expertise that Ashley Duvall and the rest of the team at Dog Gone Taxi provided. Ashley was always willing to answer my questions about anything that popped into my head pertaining to our dog’s move, as well as provided a quick response. Our dogs mean so much to our family and we wanted the best experience for them in their move to Thailand from the US. We definitely felt they got that and arrived safely without any problems. Thank you Ashley and all that were involved in getting Indy and Flex to Thailand.

Peace of Mind in an emergency We had to travel urgently and needed help at transporting our dog to our destination. Dog Gone Taxi were always reactive and knowledgeable. They have the experience to provide the full service we needed. Another peace of mind was the Lufthansa Cargo Live Premium Service. We thank the whole team involved in making this happen.

Rebeca was amazing Rebeca was amazing, making our dog's trip happen very quickly and safely. We would use their services again in a heartbeat. Donald, the driver was open, friendly and reassuring. Our trip involved crossing a closed border so was stressful for us until we knew the family on the other side of the border had the dog. Huge thanks to all who made this happen.

Wonderful experience - will definitely use again Moving our dog from the west coast of US to Europe caused us parents quite a bit of anxiety. Once we engaged with Dog Gone Taxi, that anxiety went away. They quickly provided us all the details of the process as well as advice and recommendations. When the time came to actually send him over, everything went perfectly from the driver who picked him up at home and got him on the plane to the agents in Europe who handled all the customs and import paperwork. Without question we will use Dog Gone Taxi again and will happily recommend them to friends and colleagues.

The incompetency of a lifetime These people have been nothing but incompetent since the beginning of us working with them. I have never had such a lack of communication and transparency about the process. They messed up the dates that my dogs were supposed to travel and now my dogs are stranded in Germany with incorrect health records and are facing being shipped back to America when I’m leaving for Europe. Do not work with this company.