caressa long
GBThe incompetency of a lifetime These people have been nothing but incompetent since the beginning of us working with them. I have never had such a lack of communication and transparency about the process. They messed up the dates that my dogs were supposed to travel and now my dogs are stranded in Germany with incorrect health records and are facing being shipped back to America when I’m leaving for Europe. Do not work with this company.
Timothy Eastman
DEEfficient and professional Our dog was unable to join us on our military flight to Germany. Fortunately, the Dog Gone Taxi team was able to step in and help us out. They took care of all flights, ensuring our pet's safety throughout the process while assisting us with all the paperwork requirements. They were flexible and more than willing to provide us options at each turn. Even with a few obstacles, this company got us our pet safe and sound and at a pace comfortable for our family. Great work from a great company.
Nicole
CAGreat Experience This company was nothing but an absolute pleasure to deal with. They answered every question I had, no matter how simple in a very quick and appropriate manner. Everything was clear and concisely written out for me. I had a horrible experience with the breeder I was dealing with to make a USA/Canada move and even though the puppy didn’t end up working out they made the whole experience that much better. I can’t have enough good to say about them and would recommend them to anyone looking for a transport company.
Jia
GBChina pet shipper Overall, coffee has arrived in China safely! The whole process for exporting from US and importing into China is hard. The paperwork , including health check , and duty checks is very strictly under this COVID-19 particular circumstances. Dog Gone Taxi , is definitely a professional pet shipping company internationally. I have already referred to my Chinese friend who needs the service for importing to china. It saves lots of efforts by providing the all included services. Thanks!
Jonny Ocho
DEAmazing Service!!! I called around to multiple pet transportation companies, even one sponsored by my company for my move to Germany, and Dog Gone Taxi was who we chose. They were the most responsive out of all companies, and they worked with my very short timeline as well as my needs. Dog Gone Taxi is priced very competitively and better than competition because they customize services. Other companies refused to allow me handle the arrival of my pets so they could up-charge me. Others tried to tell me that they couldn’t book flights until over a month away. In the end, other services were $2k-4k more expensive. The team at Dog Gone Taxi kept us completely informed the entire time and even sent pics of my pets lounging in their offices like they were family. Highly recommend for international moves of your loved ones. Just waiting on them to arrive now. Thank you!