caressa long
GBThe incompetency of a lifetime These people have been nothing but incompetent since the beginning of us working with them. I have never had such a lack of communication and transparency about the process. They messed up the dates that my dogs were supposed to travel and now my dogs are stranded in Germany with incorrect health records and are facing being shipped back to America when I’m leaving for Europe. Do not work with this company.
Dawn LaDuke
THIndy and Flex to Thailand I can’t say enough about how much I appreciated the help and expertise that Ashley Duvall and the rest of the team at Dog Gone Taxi provided. Ashley was always willing to answer my questions about anything that popped into my head pertaining to our dog’s move, as well as provided a quick response. Our dogs mean so much to our family and we wanted the best experience for them in their move to Thailand from the US. We definitely felt they got that and arrived safely without any problems. Thank you Ashley and all that were involved in getting Indy and Flex to Thailand.
RoisB
GBGood move I recently used Dog Gone Taxi to move my large black lab from Seattle to Ireland. Moving in the middle of a pandemic was very challenging and the team at DogGoneTaxi made the pet part of the move easy and smooth for us. I was expecting mountains of paperwork and forms, but they took care of everything once I got the records from our vet. From the initial booking they were on top of things. When it proved difficult to find a flight (because so few airlines are flying into Ireland) they figured it out, arranged boarding, found a terrific partner on the Irish side to handle customs and deliver our dog to us. The staff who picked up our dog in the US were great. An international move will always be stressful, but choosing Dog Gone Taxi meant that we had one less thing to worry about. Highly recommend.
Christopher Kudrna
IEWonderful experience - will definitely use again Moving our dog from the west coast of US to Europe caused us parents quite a bit of anxiety. Once we engaged with Dog Gone Taxi, that anxiety went away. They quickly provided us all the details of the process as well as advice and recommendations. When the time came to actually send him over, everything went perfectly from the driver who picked him up at home and got him on the plane to the agents in Europe who handled all the customs and import paperwork. Without question we will use Dog Gone Taxi again and will happily recommend them to friends and colleagues.
Therese Tiedemann
CHLabrador from USA to Switzerland We recently relocated from Portland OR to Switzerland and have used this company to move our black labrador. I have requested quotes from more than ten companies. They were the quickest to get back to us and also had the best price. Ashley and her colleagues have been amazing with managing all the big steps. I loved how everyone was so responsive during such a stressful move. I was very nervous but Ashley was always able to put me at ease. No matter what time I contacted them they always replied instantly and I always knew what to do next and where my pet was. I highly recommend this company!