caressa long
GBThe incompetency of a lifetime These people have been nothing but incompetent since the beginning of us working with them. I have never had such a lack of communication and transparency about the process. They messed up the dates that my dogs were supposed to travel and now my dogs are stranded in Germany with incorrect health records and are facing being shipped back to America when I’m leaving for Europe. Do not work with this company.
Laura Headdings
GBPhenomenal I cannot express how incredibly thankful I am for all that Doggonetaxi did in my fur baby's relocation. No other company would fly my 9 1/2 month old Great Dane and I wasn't sure how I was going to get him from Alaska to Colorado. Not only was Doggonetaxi more than willing to help relocate him, but I feel that they went above and beyond to care for and make sure that my pup was comfortable. I also loved the picture updates that I received, as it provided me with reassurance that my Dane was being very well taken care of. Thank you, thank you, thank you Doggonetaxi for all that you did! I will recommend you to anyone and everyone who asks!
RoisB
GBGood move I recently used Dog Gone Taxi to move my large black lab from Seattle to Ireland. Moving in the middle of a pandemic was very challenging and the team at DogGoneTaxi made the pet part of the move easy and smooth for us. I was expecting mountains of paperwork and forms, but they took care of everything once I got the records from our vet. From the initial booking they were on top of things. When it proved difficult to find a flight (because so few airlines are flying into Ireland) they figured it out, arranged boarding, found a terrific partner on the Irish side to handle customs and deliver our dog to us. The staff who picked up our dog in the US were great. An international move will always be stressful, but choosing Dog Gone Taxi meant that we had one less thing to worry about. Highly recommend.
Timothy Eastman
DEEfficient and professional Our dog was unable to join us on our military flight to Germany. Fortunately, the Dog Gone Taxi team was able to step in and help us out. They took care of all flights, ensuring our pet's safety throughout the process while assisting us with all the paperwork requirements. They were flexible and more than willing to provide us options at each turn. Even with a few obstacles, this company got us our pet safe and sound and at a pace comfortable for our family. Great work from a great company.
ryan seike
AEA Phenomenal Experience moving our cat and Parrot from Houston to dubai My family and I had to move on a short notice from Houston to Dubai. We had a cat and a cockatoo parrot who are integral part of the family. I was lost and confused on who will handle these two species especially that parrots are endangered species… We wanted a one stop shop and wanted to deal with one person who will do a door to door while giving the same love we give to our fur’d and feathered babies… Rebeca was amazing, patient and knew the process in depth and most importantly honest abt what could get delayed or go wrong with the parrot approvals from the USDA. Long story short, we felt very comfortable and knew each step ahead. Our cat was able to be in dubai in less than a month, while our parrot made it to Dubai in a record breaking 3 month (typically can take up to one year) Will definitely be working with DogsGoneTaxi when we move back to Houston for their honesty , 24/7 availability and knowledge.