The incompetency of a lifetime These people have been nothing but incompetent since the beginning of us working with them. I have never had such a lack of communication and transparency about the process. They messed up the dates that my dogs were supposed to travel and now my dogs are stranded in Germany with incorrect health records and are facing being shipped back to America when I’m leaving for Europe. Do not work with this company.

Rebeca was amazing Rebeca was amazing, making our dog's trip happen very quickly and safely. We would use their services again in a heartbeat. Donald, the driver was open, friendly and reassuring. Our trip involved crossing a closed border so was stressful for us until we knew the family on the other side of the border had the dog. Huge thanks to all who made this happen.

Labrador from USA to Switzerland We recently relocated from Portland OR to Switzerland and have used this company to move our black labrador. I have requested quotes from more than ten companies. They were the quickest to get back to us and also had the best price. Ashley and her colleagues have been amazing with managing all the big steps. I loved how everyone was so responsive during such a stressful move. I was very nervous but Ashley was always able to put me at ease. No matter what time I contacted them they always replied instantly and I always knew what to do next and where my pet was. I highly recommend this company!

Efficient and professional Our dog was unable to join us on our military flight to Germany. Fortunately, the Dog Gone Taxi team was able to step in and help us out. They took care of all flights, ensuring our pet's safety throughout the process while assisting us with all the paperwork requirements. They were flexible and more than willing to provide us options at each turn. Even with a few obstacles, this company got us our pet safe and sound and at a pace comfortable for our family. Great work from a great company.

Wonderful experience - will definitely use again Moving our dog from the west coast of US to Europe caused us parents quite a bit of anxiety. Once we engaged with Dog Gone Taxi, that anxiety went away. They quickly provided us all the details of the process as well as advice and recommendations. When the time came to actually send him over, everything went perfectly from the driver who picked him up at home and got him on the plane to the agents in Europe who handled all the customs and import paperwork. Without question we will use Dog Gone Taxi again and will happily recommend them to friends and colleagues.