Rebeca was amazing Rebeca was amazing, making our dog's trip happen very quickly and safely. We would use their services again in a heartbeat. Donald, the driver was open, friendly and reassuring. Our trip involved crossing a closed border so was stressful for us until we knew the family on the other side of the border had the dog. Huge thanks to all who made this happen.

Arranged my dog's trip to China with… Arranged my dog's trip to China with great care and help. Managed to solve a last minute issue of my own fault in the most satisfactory way. Special shout-out to Donald for making this possible and definitely recommend! Will be using the same for the return trip as well!

The incompetency of a lifetime These people have been nothing but incompetent since the beginning of us working with them. I have never had such a lack of communication and transparency about the process. They messed up the dates that my dogs were supposed to travel and now my dogs are stranded in Germany with incorrect health records and are facing being shipped back to America when I’m leaving for Europe. Do not work with this company.

Wonderful experience - will definitely use again Moving our dog from the west coast of US to Europe caused us parents quite a bit of anxiety. Once we engaged with Dog Gone Taxi, that anxiety went away. They quickly provided us all the details of the process as well as advice and recommendations. When the time came to actually send him over, everything went perfectly from the driver who picked him up at home and got him on the plane to the agents in Europe who handled all the customs and import paperwork. Without question we will use Dog Gone Taxi again and will happily recommend them to friends and colleagues.

Don't waste your money. Do it yourself. It's easy. Read the regulations yourself. I was looking to have less stress on my hands but the stress started at first email follow up from them. I got confused because they sent me the wrong forms ! And the wrong information ! OMG ! Good thing I knew better and did my research prior to contacting them. Its a waste of money. Not as hard as you think. Make time to get your pet health certificate and necessary rabies shots. It's time sensitive, that's all. Make extra time for transport just like any travel plans. Update: After I posted this review, Now they have responded with a email with a an angry tone. I was honest about my review. Absolutely not worth it.