It has been okay, but ... Aside from the frequent rent increases, the excessive fees, and the annoying phone calls the very day payment is due, I am really agitated by the egregious addition of insurance to my bill. I had at one point considered getting a bigger unit, but will likely look elsewhere when push comes to shove and I need the extra space. I have had a unit there for 12 years and the cost per month has doubled.

Very happy with service, location and experienced employees Stor-All Palumbo has been absolutely wonderful to interact with due to the fact that I have been leasing/renting for the last 2 years. I have gone from a larger unit down to a smaller one as needed and they have worked to accommodate all my needs. I would highly recommend their business to anyone in need of there services.

Customer Service My husband and I travel a great deal with his job and Stor-All has been tremendous in taking care of our storage needs while we are out of country and moving around. They are always gracious and timely in dealing with any issues as they arise.

Highly recommend Reynoldsburg facility… I had a bad experience at a storage facility down the street from the Reynoldsburg facility. I went in and the manager Abbi was very helpful in helping me get the right size I needed. She also reassured me what happened down the street would not happen at this facility. The unit was cheaper then down the street as well. I would highly recommend this facility and Abbi.

Poorest Customer Service Yes, I was given the most horrible customer service by your manager at your 6294 E Main St, Columbus, OH 43213 location. It happened last Friday. He lacked customer service. I'm truly surprised he's a manager. Because of him I did not get a storage unit. He was unapologetic an he did not care. He actually told me he did not want me to get one of your storage units. I've told other people about his poor customer service. I wonder how he climbed the corporate ladder. It must be a joke that he's the manager. Ashantia