office management since you guys changed over from that married couple managing the office, things seem to be much better. the new office staff is friendly and approachable. I even received a courtesy phone call when my storage was about to become late and for me and being a good and current customer, I really appreciated them taking the time out to do this. On the con of things, I hope our rates do not change any time soon. :)

It has been okay, but ... Aside from the frequent rent increases, the excessive fees, and the annoying phone calls the very day payment is due, I am really agitated by the egregious addition of insurance to my bill. I had at one point considered getting a bigger unit, but will likely look elsewhere when push comes to shove and I need the extra space. I have had a unit there for 12 years and the cost per month has doubled.

Highly recommend Reynoldsburg facility… I had a bad experience at a storage facility down the street from the Reynoldsburg facility. I went in and the manager Abbi was very helpful in helping me get the right size I needed. She also reassured me what happened down the street would not happen at this facility. The unit was cheaper then down the street as well. I would highly recommend this facility and Abbi.

Tricky... I had a great unit, easy enrollment in auto draft for my payments. I took stars off because they raised my rent $10 right after I signed up, also, I referred my mom & never got my credits so that was a sketchy promotion & the move out was nearly disasterous, be careful with that move out date, the 10 day notice means nothing, they tried to charge me for the following month even though I asked within the given time frame not to renew my auto draft & had my unit cleaned out 3 days before the 1st. I did get my money back by calling the corporate office. They're the cheapest around & act like it too.

The finest storage facility I've ever used! I have had occasion to utilize several different storage facilities in 3 different states. Without a doubt, I find both the storage units and (more importantly) the management at Stor-All to be the best hands down. The facilities are well maintained and clean. The level of service from any of the management teams over the years has been incredible. I am impressed that the regional representatives do such a good job maintaining consistently high levels within the local teams. I can't say enough good things about Stor-All and truly do recommend it without reservation.