Great treatment by Staff The Staff at the E. Main Street, Reynoldsburg, Ohio StorAll is excellent in customer relations. I especially appreciate the "heads up" when I may otherwise forget to pay my bill. Everyone I have had contact with has always been friendly, courteous, and helpful.

customer service I have had nothing but great customer service from the employees and the Stor-All location on east Main Street in Columbus, Ohio. They are always courteous and always have a smile on their face. Great Job and Kudos to those who work out of this office.

Customer Service My husband and I travel a great deal with his job and Stor-All has been tremendous in taking care of our storage needs while we are out of country and moving around. They are always gracious and timely in dealing with any issues as they arise.

It has been okay, but ... Aside from the frequent rent increases, the excessive fees, and the annoying phone calls the very day payment is due, I am really agitated by the egregious addition of insurance to my bill. I had at one point considered getting a bigger unit, but will likely look elsewhere when push comes to shove and I need the extra space. I have had a unit there for 12 years and the cost per month has doubled.

Poorest Customer Service Yes, I was given the most horrible customer service by your manager at your 6294 E Main St, Columbus, OH 43213 location. It happened last Friday. He lacked customer service. I'm truly surprised he's a manager. Because of him I did not get a storage unit. He was unapologetic an he did not care. He actually told me he did not want me to get one of your storage units. I've told other people about his poor customer service. I wonder how he climbed the corporate ladder. It must be a joke that he's the manager. Ashantia