Kamran Yuonas
PKThis app is very good 👍 my… This app is very good 👍 my recommendation all friend try it
Ms. Ford (Loveland)
GBNeeds to find a way to VALUE longtime customers The office staff (Mike) is great. But I've actually been a Storall tenant since Sonny (Mike's predecessor) back in 2005. That's 10 years. It would be nice to receive a {%} discount on my bill for my loyalty of 10 years; creating a loyalty club. The loyalty club could offer VIP'ers (like me) gift cards. The loyalty club could offer discounts for another anniversary with StorAll, anything to make customers feel valued. Overall, it great, I just dint feel appreciated as a customer. Food-for thought: You sometimes have to spend money to make money!
Philip
GBIt has been okay, but ... Aside from the frequent rent increases, the excessive fees, and the annoying phone calls the very day payment is due, I am really agitated by the egregious addition of insurance to my bill. I had at one point considered getting a bigger unit, but will likely look elsewhere when push comes to shove and I need the extra space. I have had a unit there for 12 years and the cost per month has doubled.
Ashantia
GBPoorest Customer Service Yes, I was given the most horrible customer service by your manager at your 6294 E Main St, Columbus, OH 43213 location. It happened last Friday. He lacked customer service. I'm truly surprised he's a manager. Because of him I did not get a storage unit. He was unapologetic an he did not care. He actually told me he did not want me to get one of your storage units. I've told other people about his poor customer service. I wonder how he climbed the corporate ladder. It must be a joke that he's the manager. Ashantia
Kelly
GBprice increases We have used stor-all for over 5 years there facilities are safe and clean and access is always available,But over the last several years we have seen prices increase every year at a substantial rate for the same storage area and service.What are we being charged for we use no electricity or water and have not increased our storage space if this continues we will be forced to go elsewhere.