Mr Kelley ROCKS!! Mr Mike Kelley is the nicest person I have had the pleasure to do business with, Our stuff has been well taken care of under his management. He is friendly, accurate, and courteous. I look forward to talking to him every month.

Tricky... I had a great unit, easy enrollment in auto draft for my payments. I took stars off because they raised my rent $10 right after I signed up, also, I referred my mom & never got my credits so that was a sketchy promotion & the move out was nearly disasterous, be careful with that move out date, the 10 day notice means nothing, they tried to charge me for the following month even though I asked within the given time frame not to renew my auto draft & had my unit cleaned out 3 days before the 1st. I did get my money back by calling the corporate office. They're the cheapest around & act like it too.

So nice Moving is always stressful but the people at Storall on Snouffer were so helpful, (especially the manager, Donovan), that it helped make the move less tiresome. The free use of the truck was an added bonus. Use them for your next storage experience, you won't regret it.

It has been okay, but ... Aside from the frequent rent increases, the excessive fees, and the annoying phone calls the very day payment is due, I am really agitated by the egregious addition of insurance to my bill. I had at one point considered getting a bigger unit, but will likely look elsewhere when push comes to shove and I need the extra space. I have had a unit there for 12 years and the cost per month has doubled.

Extremely Clean I live close to this storage facility but for some reason on researching storage facilities I never considered this one. One day I stopped and my positive experience started with the young gentlemen at the front desk. Jared was very professional and was able to provide me with all the answers to my questions. I wanted a climate control unit. When Jared took me on a tour of their storage facility, I was amazed at how clean it was. With the climate control you had a garage area with a dock. What a security feature to know you could close a garage door and feel safer. If you go to the Westerville StorAll facility make sure you get waited on by Jared! Thank You Jared for the great service!