Great treatment by Staff The Staff at the E. Main Street, Reynoldsburg, Ohio StorAll is excellent in customer relations. I especially appreciate the "heads up" when I may otherwise forget to pay my bill. Everyone I have had contact with has always been friendly, courteous, and helpful.

The finest storage facility I've ever used! I have had occasion to utilize several different storage facilities in 3 different states. Without a doubt, I find both the storage units and (more importantly) the management at Stor-All to be the best hands down. The facilities are well maintained and clean. The level of service from any of the management teams over the years has been incredible. I am impressed that the regional representatives do such a good job maintaining consistently high levels within the local teams. I can't say enough good things about Stor-All and truly do recommend it without reservation.

Needs to find a way to VALUE longtime customers The office staff (Mike) is great. But I've actually been a Storall tenant since Sonny (Mike's predecessor) back in 2005. That's 10 years. It would be nice to receive a {%} discount on my bill for my loyalty of 10 years; creating a loyalty club. The loyalty club could offer VIP'ers (like me) gift cards. The loyalty club could offer discounts for another anniversary with StorAll, anything to make customers feel valued. Overall, it great, I just dint feel appreciated as a customer. Food-for thought: You sometimes have to spend money to make money!

customer service I have had nothing but great customer service from the employees and the Stor-All location on east Main Street in Columbus, Ohio. They are always courteous and always have a smile on their face. Great Job and Kudos to those who work out of this office.

Extremely Clean I live close to this storage facility but for some reason on researching storage facilities I never considered this one. One day I stopped and my positive experience started with the young gentlemen at the front desk. Jared was very professional and was able to provide me with all the answers to my questions. I wanted a climate control unit. When Jared took me on a tour of their storage facility, I was amazed at how clean it was. With the climate control you had a garage area with a dock. What a security feature to know you could close a garage door and feel safer. If you go to the Westerville StorAll facility make sure you get waited on by Jared! Thank You Jared for the great service!