Customer Service My husband and I travel a great deal with his job and Stor-All has been tremendous in taking care of our storage needs while we are out of country and moving around. They are always gracious and timely in dealing with any issues as they arise.

customer service I have had nothing but great customer service from the employees and the Stor-All location on east Main Street in Columbus, Ohio. They are always courteous and always have a smile on their face. Great Job and Kudos to those who work out of this office.

Needs to find a way to VALUE longtime customers The office staff (Mike) is great. But I've actually been a Storall tenant since Sonny (Mike's predecessor) back in 2005. That's 10 years. It would be nice to receive a {%} discount on my bill for my loyalty of 10 years; creating a loyalty club. The loyalty club could offer VIP'ers (like me) gift cards. The loyalty club could offer discounts for another anniversary with StorAll, anything to make customers feel valued. Overall, it great, I just dint feel appreciated as a customer. Food-for thought: You sometimes have to spend money to make money!

The finest storage facility I've ever used! I have had occasion to utilize several different storage facilities in 3 different states. Without a doubt, I find both the storage units and (more importantly) the management at Stor-All to be the best hands down. The facilities are well maintained and clean. The level of service from any of the management teams over the years has been incredible. I am impressed that the regional representatives do such a good job maintaining consistently high levels within the local teams. I can't say enough good things about Stor-All and truly do recommend it without reservation.

Tricky... I had a great unit, easy enrollment in auto draft for my payments. I took stars off because they raised my rent $10 right after I signed up, also, I referred my mom & never got my credits so that was a sketchy promotion & the move out was nearly disasterous, be careful with that move out date, the 10 day notice means nothing, they tried to charge me for the following month even though I asked within the given time frame not to renew my auto draft & had my unit cleaned out 3 days before the 1st. I did get my money back by calling the corporate office. They're the cheapest around & act like it too.