marti
GBoffice management since you guys changed over from that married couple managing the office, things seem to be much better. the new office staff is friendly and approachable. I even received a courtesy phone call when my storage was about to become late and for me and being a good and current customer, I really appreciated them taking the time out to do this. On the con of things, I hope our rates do not change any time soon. :)
Janet
GBGreat treatment by Staff The Staff at the E. Main Street, Reynoldsburg, Ohio StorAll is excellent in customer relations. I especially appreciate the "heads up" when I may otherwise forget to pay my bill. Everyone I have had contact with has always been friendly, courteous, and helpful.
KB
GBTricky... I had a great unit, easy enrollment in auto draft for my payments. I took stars off because they raised my rent $10 right after I signed up, also, I referred my mom & never got my credits so that was a sketchy promotion & the move out was nearly disasterous, be careful with that move out date, the 10 day notice means nothing, they tried to charge me for the following month even though I asked within the given time frame not to renew my auto draft & had my unit cleaned out 3 days before the 1st. I did get my money back by calling the corporate office. They're the cheapest around & act like it too.
Kelly
GBprice increases We have used stor-all for over 5 years there facilities are safe and clean and access is always available,But over the last several years we have seen prices increase every year at a substantial rate for the same storage area and service.What are we being charged for we use no electricity or water and have not increased our storage space if this continues we will be forced to go elsewhere.
Sharon
GBStor - All Self Storage Excellent Service and Friendly Environment The service I have received over many years has been excellent. I feel very comfortable and secure about my storage needs being entrusted into your hands. I would highly recommend Stor-All Self Storage to all of my friends