It has been okay, but ... Aside from the frequent rent increases, the excessive fees, and the annoying phone calls the very day payment is due, I am really agitated by the egregious addition of insurance to my bill. I had at one point considered getting a bigger unit, but will likely look elsewhere when push comes to shove and I need the extra space. I have had a unit there for 12 years and the cost per month has doubled.

Stor-All Convenient location situated right on the bus line. I wish they offered covered storage for oversize vehicles such as motorhomes. I would willingly pay double what I am paying now if they offered this service. I wish someone would sweep away some of the debris that is littering the outside storage area.

Poorest Customer Service Yes, I was given the most horrible customer service by your manager at your 6294 E Main St, Columbus, OH 43213 location. It happened last Friday. He lacked customer service. I'm truly surprised he's a manager. Because of him I did not get a storage unit. He was unapologetic an he did not care. He actually told me he did not want me to get one of your storage units. I've told other people about his poor customer service. I wonder how he climbed the corporate ladder. It must be a joke that he's the manager. Ashantia

Tricky... I had a great unit, easy enrollment in auto draft for my payments. I took stars off because they raised my rent $10 right after I signed up, also, I referred my mom & never got my credits so that was a sketchy promotion & the move out was nearly disasterous, be careful with that move out date, the 10 day notice means nothing, they tried to charge me for the following month even though I asked within the given time frame not to renew my auto draft & had my unit cleaned out 3 days before the 1st. I did get my money back by calling the corporate office. They're the cheapest around & act like it too.

The finest storage facility I've ever used! I have had occasion to utilize several different storage facilities in 3 different states. Without a doubt, I find both the storage units and (more importantly) the management at Stor-All to be the best hands down. The facilities are well maintained and clean. The level of service from any of the management teams over the years has been incredible. I am impressed that the regional representatives do such a good job maintaining consistently high levels within the local teams. I can't say enough good things about Stor-All and truly do recommend it without reservation.