Mr Kelley ROCKS!! Mr Mike Kelley is the nicest person I have had the pleasure to do business with, Our stuff has been well taken care of under his management. He is friendly, accurate, and courteous. I look forward to talking to him every month.

Extremely Clean I live close to this storage facility but for some reason on researching storage facilities I never considered this one. One day I stopped and my positive experience started with the young gentlemen at the front desk. Jared was very professional and was able to provide me with all the answers to my questions. I wanted a climate control unit. When Jared took me on a tour of their storage facility, I was amazed at how clean it was. With the climate control you had a garage area with a dock. What a security feature to know you could close a garage door and feel safer. If you go to the Westerville StorAll facility make sure you get waited on by Jared! Thank You Jared for the great service!

So nice Moving is always stressful but the people at Storall on Snouffer were so helpful, (especially the manager, Donovan), that it helped make the move less tiresome. The free use of the truck was an added bonus. Use them for your next storage experience, you won't regret it.

Poorest Customer Service Yes, I was given the most horrible customer service by your manager at your 6294 E Main St, Columbus, OH 43213 location. It happened last Friday. He lacked customer service. I'm truly surprised he's a manager. Because of him I did not get a storage unit. He was unapologetic an he did not care. He actually told me he did not want me to get one of your storage units. I've told other people about his poor customer service. I wonder how he climbed the corporate ladder. It must be a joke that he's the manager. Ashantia

It has been okay, but ... Aside from the frequent rent increases, the excessive fees, and the annoying phone calls the very day payment is due, I am really agitated by the egregious addition of insurance to my bill. I had at one point considered getting a bigger unit, but will likely look elsewhere when push comes to shove and I need the extra space. I have had a unit there for 12 years and the cost per month has doubled.