Highly recommend Reynoldsburg facility… I had a bad experience at a storage facility down the street from the Reynoldsburg facility. I went in and the manager Abbi was very helpful in helping me get the right size I needed. She also reassured me what happened down the street would not happen at this facility. The unit was cheaper then down the street as well. I would highly recommend this facility and Abbi.

Extremely Clean I live close to this storage facility but for some reason on researching storage facilities I never considered this one. One day I stopped and my positive experience started with the young gentlemen at the front desk. Jared was very professional and was able to provide me with all the answers to my questions. I wanted a climate control unit. When Jared took me on a tour of their storage facility, I was amazed at how clean it was. With the climate control you had a garage area with a dock. What a security feature to know you could close a garage door and feel safer. If you go to the Westerville StorAll facility make sure you get waited on by Jared! Thank You Jared for the great service!

Tricky... I had a great unit, easy enrollment in auto draft for my payments. I took stars off because they raised my rent $10 right after I signed up, also, I referred my mom & never got my credits so that was a sketchy promotion & the move out was nearly disasterous, be careful with that move out date, the 10 day notice means nothing, they tried to charge me for the following month even though I asked within the given time frame not to renew my auto draft & had my unit cleaned out 3 days before the 1st. I did get my money back by calling the corporate office. They're the cheapest around & act like it too.

Poorest Customer Service Yes, I was given the most horrible customer service by your manager at your 6294 E Main St, Columbus, OH 43213 location. It happened last Friday. He lacked customer service. I'm truly surprised he's a manager. Because of him I did not get a storage unit. He was unapologetic an he did not care. He actually told me he did not want me to get one of your storage units. I've told other people about his poor customer service. I wonder how he climbed the corporate ladder. It must be a joke that he's the manager. Ashantia

price increases We have used stor-all for over 5 years there facilities are safe and clean and access is always available,But over the last several years we have seen prices increase every year at a substantial rate for the same storage area and service.What are we being charged for we use no electricity or water and have not increased our storage space if this continues we will be forced to go elsewhere.