Excellent experience The staff is wonderful to do business with. They are very professional, and express a genuine concern for the customer.

Great Self Storage Experience I went online and the website first to look over cost and size and options. I ended up reserving a 5x10 space. A couple of days later I went to Fort Security in Fort Wayne, IN. There were two associates working and they both helped me. They were very friendly and helpful. They showed me the size I had reserved and then one larger. I ended up picking the larger one. Both the website and in person was a pleasant experience and they seem to be happy to have one's business. I have rented from other storage companies and they were fine but the customer service here was much better.

Excellent Customer Service! I would highly recommend this facility to everyone. When I came here to inquire about units, I had the pleasure of dealing with a lady named Ezra. She was so polite and courteous. She was extremely helpful in helping me pick out a correct size unit and answered all of the questions that I had. Ezra also assisted me over the phone on another occasion when I had a minor issue with the payment portal. She took the time to walk me through the steps to show me where I had made my mistake. The facility always looks clenched and we'll kept. I would highly recommend this storage facility to everyone!!!

great option for winter storage Needed a winter storage unit for my motorcycle. They had an ideal size to fit a bike. Price was fair (also got a free month). I liked being able to pay online and canceling was hastle-free.

Great service, excellent location, simple space solution Front desk personnel returned my call promptly, reserved a unit for me, and checked me in professionally and rapidly. Space was clean, incredibly easy to access, and secure. I am using the storage unit temporarily to help with my parent's move; but I am most likely going to keep it for myself when they are done with it as it offers a great solution to free up some valuable space at home!