Steve Harrison
GBExcellent Experience! Thank you Montway! I am pleased with the moving of my car from New York to Oklahoma. Montway as the broker had my car picked up in a little over two days after the order was placed. The carrier, TimeCrtitical Express and the team drivers, Dmytro and Dmytro (yes, both named Dmytro) who took the move, did an excellent job for me, and were a pleasure to work with. They had my car to me in 36 hours with another stop in route driving 2000 miles with a 2 car enclosed carrier. Driving as a team they rolled quickly and timely. The communication via text and phone with the carrier and the drivers was very good, both with the pick up and myself on the delivery end. They kept me in the loop and I knew what to expect. A good experience overall. I am pleased and appreciative. Thank you Montway, TimeCritical, and the two Dmytro's :) One thing to note that I think can be a bit confusing to some with expectations. Montway is a broker, simply taking orders then waiting to have a carrier take the move of the vehicle that fits within their schedule and needs. It can take some time and may not be immediate as we often wish. This is common in the freight/trucking business whether it is moving freight or vehicles. However, in most cases it works out and ends well as it did for me.
Jay Maslyn
GBJMAN's cross country shipment 1) The communication was spot on to what they had indicated they kept me informed throughout the process. 2) Driver came earlier that we had discussed but phoned me hours before he came and again when he got close. 3)Driver was courteous and professional. 4) Car was delivered - across country - in 7 days. They had promised 7-10 days.
Corey lambert
GBGreat experience Great experience, great service, kind customer service and very professional. Quick and safe transport, recommend both the driver and their system.
J L
GBRefused to pay for damage. Transporter damaged my abs braking system on my vehicle, despite photos and mechanic indicating it was due to transport, they refused to pay for the damage roughly $200 despite a total transit bill being 2,000 . They out right denied it saying “we use soft straps only.” Which can still cause damage if improperly secured.
Mike Setera
GBGreat service Great service. The driver was a great guy, courteous, great communication, and caring for my vehicle. He even delivered a day earlier than scheduled. The price was a bit higher than expected but was still reasonable.