We booked a move with IMN from Texas to… We booked a move with IMN from Texas to Oaxaca, Mexico, in February, but unfortunately, we encountered unforeseen circumstances that made it impossible to make a move. I sent Mr. Zohar, the general manager, an email explaining what happened, and he understood and would refund my debit card; the refund was in my bank in two days. Great customer service. I want to thank Evelyn, Mika, and Johnathon for their efforts in preparing the logistics for the move. I am just sorry it didn't work as planned. Thanks, everyone!

Efficient, professional and Supportive! IMN provided the storage and shipment of our personal items when we relocated from Geneva, Switzerland to Long Island. They were excellent. We were unable to receive our shipment immediately (having just bought a new house) so they stored our items until we were ready to recieve them. When delivery day arrived, their crew was punctual, outprofessional and exceedingly efficient. Through the experience the Team at IMN (John, Ilana and Gal) were highly responsive and supportive as moving ain't easy. Thank you!

Extremely bad service! Extremely bad service! The team leader just ignored me when collecting my bellongings, they did not repack the boxes that I told them to repack, goods were stolen, they did not actionate the insurance company, they toke the money and ran away from any responsibility. Five months after my relocation I am still waiting for a simple repply about my stolen computer. Unbearable! Zero customer care!

Reassuring moving partner The estimate and booking process was really smooth. I felt assured that they were providing me with fair practices and competitive rates. After they took my things away, I had a minor change of plans and they were so accommodating and prompt in their support. All throughout this process, they were always available when I needed to reach them.

I contacted the IMN company to aid me… I contacted the IMN company to aid me in my move from the U.S. to Spain in 2022. Everything went as scheduled & in an organized manner. The best surprise was the excellent level of communication & personal nature utilized by the staff in contacting me. They could answer any question I had & tell me exactly how to accomplish the required paperwork. On the receiving end, I needed a little more time in order to establish a permanent address for delivery in Spain. IMN easily offered me storage space at a great price for the months that I needed. My experience was excellent & I will certainly be passing out their number to other expats I meet along the way. Sincerely, BM